Panasonic g20 "cant read file"

i'm having problems playing a .mkv movie on my panasonic TXP50G20..it says please wait and then "cannot read file"...which is strange because i CAN play other movies in .mkv format.

any ideas why i cant play that file? ffmpeg info below..

FFmpeg version SVN-r25446, Copyright (c) 2000-2010 the FFmpeg developers
built on Oct 12 2010 10:38:21 with gcc 4.4.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows-share/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
libavutil 50.32. 3 / 50.32. 3
libavcore 0. 9. 1 / 0. 9. 1
libavcodec 52.92. 0 / 52.92. 0
libavformat 52.81. 0 / 52.81. 0
libavdevice 52. 2. 2 / 52. 2. 2
libavfilter 1.50. 1 / 1.50. 1
libswscale 0.12. 0 / 0.12. 0
[matroska,webm @ 002ece50] max_analyze_duration reached
[matroska,webm @ 002ece50] Estimating duration from bitrate, this may be inaccurate

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (5000000/104271) -> 23.98 (24000/1001)
Input #0, matroska,webm, from 'C:\freecom backup\movies\Blade.Runner.Final.Cut.1982.m-720p.BluRay.AC3.x264~RKO.mkv':
Metadata:
title : Blade.Runner.Final.Cut.1982.m-720p.BluRay.AC3.x264~RKO
Duration: 01:57:36.88, start: 0.000000, bitrate: 384 kb/s
Stream #0.0: Video: h264, yuv420p, 1280x528 [PAR 2057:2080 DAR 187:78], PAR 88:89 DAR 640:267, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
Stream #0.2(eng): Audio: vorbis, 48000 Hz, stereo, s16
Metadata:
title : Commentary by Ridley Scott
Stream #0.3(eng): Audio: vorbis, 48000 Hz, stereo, s16
Metadata:
title : Commentary by executive producer/co-screenwriter Hampton Fancher and co-screenwriter David Peoples; producer Michael Deely and production executive Katherine Haber
Stream #0.4(eng): Audio: vorbis, 48000 Hz, stereo, s16
Metadata:
title : Commentary by visual futurist Syd Mead; production designer Lawrence G. Paull, art director David L. Snyder and special photographic effects supervisors Douglas Trumbull, Richard Yuricich and David Dryer
Stream #0.5(eng): Subtitle: [0][0][0][0] / 0x0000
At least one output file must be specified


---> DB Level Info: 0

Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing it again and once it fails stop the server and send us the logs to support (at) conceiva (dot) com - we'll see what's wrong based on that. I think that transcoding may be failing on this file.

sent 10 char

i noticed that highlighting the movie shows a speaker with an X on it. so the sound is failing to transcode maybe.

Thanks - we'll investigate and get back to you via e-mail.