Thanks, we will try this here to see if we can reproduce the problem. As a test could you please try playing a file for a few seconds then stop it and see if you can move the file on disk?
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Thanks, we will try this here to see if we can reproduce the problem. As a test could you please try playing a file for a few seconds then stop it and see if you can move the file on disk?
Played for 60 seconds and gave it a shot. No joy. Something interesting, I paid attention to it while it did it, is that it goes all of the way through the move cycle one time and the file shows up in the other location. When it goes through the "second cycle", which I am presuming is the delete from the original location, it fails and says "Try Again" or "Cancel". Try Again fails.
Was it a file you had previously played? The preview thumbnails are only generated once so after it has been done for a file the ffmpeg process will not be run again for the same file.
For all new files that are played Mezzmo will deliver a URL to the Roku for the thumbnail preview images and when this is requested it starts ffmpeg.exe to create the images into an archive. You can disable this by setting supportsbif="0" in the <name tag of the Device Profile then save the profile and restart your Mezzmo media server.
It depends upon how long the process to create the images takes, if there are lots of ffmpeg.exe processes queued then it could take this long but I would expect much shorter times.
So... I don't know what changed, but this issue went away... All of a sudden it's working again.