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Either this wasn't as easy to squash as you thought or bigger issues have gotten in the way (probably the latter). Can you give us any idea of an ETA? Watching everything slightly distorted or with significant portions of the picture chopped off is getting kind of old. About where is this in the queue?
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You are right, dehalley. This issue is in the queue & we've been fixing a few other important issues in the past few weeks. We are about to get to the aspect ratio issue. Hopefully next week. Sorry for the delay.
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Hi Paul
Just wondering if you have a solution to this one yet? I am caught between audio sync issues or bad aspect ratio...
Thanks
Mark
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Sorry, Mark. We're about to start back on it after just finishing up other outstanding/important issues.
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Hey Paul
Just checking in for some news... If any. Would really love a solution.
Cheers
Mark
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Hi Mark,
Good timing. We've just finished working on this and have tested on various devices here with good results. Please email us at support [at] conceiva [dot] com and you can try a patch to confirm it is working for you before we release the new version of Mezzmo.
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What a heartbreaker! After 5 months of waiting and many promises, I install 3.3 and it displays the exact same problems. TV-aspect videos display OK after I reset the TV settings, but almost everything else has some sort of problem which resetting the TV only partially solves. To enjoy any movie at all, I have to lose the left and right portions of the picture and still live with some stretching. Again, everything displays perfectly fine on the computer with a variety of players, so the incompatibility has to be in the transcoding. Yes, it could be that the Sony Bravia has some sort of quirk, but there are a heck of a lot of them out there, and it seems that it would be worth your time to compensate for this. I guess I'm wrong about that. I'm going to start testing alternate solutions, and I'll report any success here for the other Bravia owners.
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Hi dhalley,
Did you try the new "Adjust video aspect ratio" checkbox in Mezzmo v3.3? This helps correct aspect ratios for devices that do not display videos correctly. Go to the Media Devices dialog in Mezzmo and edit your device. On the Device Settings dialog, go to the Performance tab and select the "Adjust video aspect ratio" checkbox so it is fully selected. Then go to the Transcoding tab and delete your transcoded files. Try streaming some videos now. Let us know how you go.
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To answer your question, no, I had not tried the new check box. Now I have. Doing so solves 75% of my heartache. No more stretched pictures. However, whatever tells my TV how to display the videos is not doing the job. Television programs start out stretched left to right, and I have to change the TV's display setting and then it looks fine. Most TV program videos downloaded from the Internet display fine (fill the screen top to bottom & left to right). Any widescreen video requires a change in the TV setting, but none of the available settings displays as expected (fills the screen left to right, with a black band at the top and bottom). Instead, I have to choose between a setting that makes the picture too small (with black bands on all sides) or that fills the screen top to bottom, but chops off the picture's left and right extremes. By contrast, Netflix videos display fine, so I'm pretty sure the TV isn't the culprit. You probably have your hands full with your latest release, so I'm not holding my breath that this can get some attention any time soon, but I'd still like it to stay alive as a sort of "wish list". Not having to watch stretched characters now makes Mezzmo usable again, so thanks at least for that.
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Thanks for letting know. I'm glad it has improved your viewing experience. We'll keep this issue open for further improvement.