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Type: Posts; User: Peter

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  1. Replies
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    Can you please try backing up your Mezzmo...

    Can you please try backing up your Mezzmo database from options then uninstall Mezzmo 6 along with the Mezzmo library and re-install Mezzmo 5 from...
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    12

    This kind of feature would need to be done when...

    This kind of feature would need to be done when transcoding files prior to delivery rather than in the client app. There currently exists filters that can be applied using ffmpeg when transcoding,...
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    71

    Thanks for the logs. The logs show the TV...

    Thanks for the logs. The logs show the TV requests the file and Mezzmo returns the content successfully. There are no file not found errors or other issues so it is unclear why the TV crashes. We...
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    30

    You pay one time to purchase the app then you can...

    You pay one time to purchase the app then you can use it on all your devices that use the same Google Play account.
  5. Yes, Mezzmo will try to use folder.jpg if it is...

    Yes, Mezzmo will try to use folder.jpg if it is present http://www.mezzmo.com/wiki/doku.php?id=metadata_retrieval_settings&s[]=folder&s[]=jpg#playlists_folders_tab
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    Can you please enable diagnostic logging...

    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try streaming the file to the TV to resume...
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    1,956

    Currently the mta file is only sent with a Mezzmo...

    Currently the mta file is only sent with a Mezzmo icon for the thumbnail image. We would need to extract the thumbnail images from the video file in advance and store them on disk to be able to send...
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    Chapters are not working with 6.0.2.0. I sent...

    Chapters are not working with 6.0.2.0. I sent you a link to the installer for 6.0.3.0 in an email, install this version and chapters should work using the Samsung N profile.
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    Yes the version 6.0.3.0 we provided to you has...

    Yes the version 6.0.3.0 we provided to you has support for delivering an automatically created mta file to the TV. You will need to use the Samsung N profile with the TV as this has the tag for...
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    We have fixed the issue and confirmed with...

    We have fixed the issue and confirmed with another user testing the fix. I have sent you an update containing the fix.
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    Can you please check the properties of the file...

    Can you please check the properties of the file in Mezzmo to see if the file has embedded subtitles? The Mezzmo app is able to render embedded subtitles but if these are present there should be a...
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    If you update to 6.0.2.0 this will fix the...

    If you update to 6.0.2.0 this will fix the problem.
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    We will include the modified profile in the next...

    We will include the modified profile in the next update.
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    518

    Yes this happens when the services file in...

    Yes this happens when the services file in c:\programdata\conceiva\mezzmo gets out of sync with the server name.
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    Mezzmo removes the periods when parsing the...

    Mezzmo removes the periods when parsing the filename to get the file title, the sort title keywords should be entered without the period so "the, a, an"
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    The error message may come from the service list...

    The error message may come from the service list in c:\ProgramData\Conceiva\Mezzmo not being updated when the service name changes or when changing from a service to a console process. We will try...
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    3
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    118

    Format support is not uniform across all new TVs...

    Format support is not uniform across all new TVs so in order to provide a good user experience Mezzmo does not assume support for a format unless we can confirm it from user feedback. If your TV...
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    I tried this here by installing version 5.2.0.0...

    I tried this here by installing version 5.2.0.0 and setting the server to run as a service with the name 'Test Mezzmo'. Then I upgraded to 6.0.2.0 and when running Mezzmo after the update I was able...
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    When Mezzmo is updated the Device profile folder...

    When Mezzmo is updated the Device profile folder is backed up to DeviceProfiles.bak in c:\programdata\conceiva\mezzmo so you can restore any previous Device profiles by copying them from the backup...
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    During the installation of the Mezzmo 6 update...

    During the installation of the Mezzmo 6 update there should have been a prompt to backup your Mezzmo database. If you backed up the database you can uninstall Mezzmo 6 along with the Mezzmo library...
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    Thanks for the confirmation of the passthrough,...

    Thanks for the confirmation of the passthrough, it is good to know this works. There is a button in the bottom left of the video player for toggling subtitles on/off, if this is not available then...
  22. Thread: Just curious

    by Peter
    Replies
    15
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    512

    Looks like the .actor folder is an option in Tiny...

    Looks like the .actor folder is an option in Tiny Media Manager but the paths in the nfo file remain as the URL. We would probably need to import the actor images into the Mezzmo poster folder when...
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    Please let us know if audio passthrough works as...

    Please let us know if audio passthrough works as we do not have a device with passthrough here for testing. For subtitles if you go to settings in the app then select subtitles and uncheck the...
  24. Thread: 8player Issue

    by Peter
    Replies
    6
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    231

    Hi Gerry, the 8 Player and Generic profiles have...

    Hi Gerry,
    the 8 Player and Generic profiles have not changed between version 5.2.0.0 and 6.0.0.0. The 8 player profile indicates a max bitrate for mp3 of 128kbps so most of your files will be...
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    We were working on a webos app for LG TVs but...

    We were working on a webos app for LG TVs but suspended development due to issues with the app submission process, we may revist this at some point.
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