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  1. Replies
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    Please send an email to support [at] conceiva...

    Please send an email to support [at] conceiva [dot] com and we will send you a new patch
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    Processing active playlists is a background task...

    Processing active playlists is a background task that should not use a lot of CPU. Please check to see if there are any ffmpeg.exe processes running as there could be transcoding or thumbnail...
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    The Roku format support is very limited so if a...

    The Roku format support is very limited so if a file has high bitrate it may not play well on the Roku. Mkv is supported and we have a Roku Streaming Player (Mkv) profile which transcodes to Mkv if...
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    From the logs it appears that the request from...

    From the logs it appears that the request from the Mezzmo application to the server is being denied because the local PC device does not exist. Allowing new devices to connect so that the local PC...
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    Can you please enable diagnostic logging...

    Can you please enable diagnostic logging http://www.mezzmo.com/wiki/doku.php?id=using_logging&s[]=diagnostic then after restarting your Mezzmo media server try playing a file on the device then from...
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    Yes the number indicates what is supported so...

    Yes the number indicates what is supported so files that match the video and audio sections exactly are not transcoded. If 6 is the maximum specified then a 7.1 video would be transcoded to 5.1 (6)....
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    Please send an email to support [at] conceiva...

    Please send an email to support [at] conceiva [dot] com and we will send you a patch to try.
  8. Thanks for the confirmation, we will submit the...

    Thanks for the confirmation, we will submit the new version to production release today.
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    I can see in the code that the previous change is...

    I can see in the code that the previous change is still present from the patch. Have there been any changes to the streaming device such as firmware updates which could account for the change in...
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    You could edit the device profile to set a...

    You could edit the device profile to set a maximum channels limit to 6 for dts so that Mezzmo will automatically transcode 7.1 to ac3 with 6 channels. Open the Samsung F profile from your device...
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    Spot on Jeff. If you move your files you can...

    Spot on Jeff. If you move your files you can update the path in Mezzmo so that the metadata and playcount is retained...
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    The Samsung profiles transcode the audio to AC3...

    The Samsung profiles transcode the audio to AC3 by default so if you have transcoding enabled and the profile does not have DTS audio specified the file should be already transcoding to AC3. Which...
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    Mezzmo does demux, recode the audio and remux the...

    Mezzmo does demux, recode the audio and remux the video on the fly where possible but some containers do not support the video/audio codecs so a full transcode is required in these cases. None of...
  14. The beta channel has been updated. Please try...

    The beta channel has been updated. Please try installing https://my.roku.com/add/MezzmoBeta to see if the music keeps playing
  15. Do you see the Mezzmo screensaver or the default...

    Do you see the Mezzmo screensaver or the default Roku screensaver? We had this issue a few years ago and added a screensaver in the Mezzmo app to allow the music to keep playing, possibly something...
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    I missed pressing the publish button on the beta...

    I missed pressing the publish button on the beta as it was scrolled off screen, it is now published and should work better. The Main Mezzmo Roku channel has been approved by Roku now so you can try...
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    we have just updated our Roku Channel in the past...

    we have just updated our Roku Channel in the past few minutes, it will take some time for Roku to approve and publish the update. Until then you can access our beta channel...
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    Hi Stewart, it could be that the device has...

    Hi Stewart,
    it could be that the device has cached the video and is playing the cached content when you deny access. It is only possible for the server to deny access when a device does a new...
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    In the Mezzmo log I look for the get /content/...

    In the Mezzmo log I look for the get /content/ requests to see file requests from the Mezzmo server then I look for the http-get keyword after this which is written at the time the connection is...
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    The logs indicate the file is streaming fine...

    The logs indicate the file is streaming fine until an M-Search message is received from 192.168.1.250 looking for an InternetGatewayDevice then the TV does a browse request on the server and...
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    Mezzmo does support dsf files that contain dsd...

    Mezzmo does support dsf files that contain dsd streams. You can try adding the files to Mezzmo then turn off transcoding to see if they play.
  22. Thread: Roku app - ugh

    by Peter
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    Thanks for the feedback. The Roku only supports...

    Thanks for the feedback. The Roku only supports webvtt subtitles so if they are not already in webvtt format Mezzmo will need to transcode them. Can you please tell us what model Roku you are using?
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    hls is not supported by every browser, only...

    hls is not supported by every browser, only Safari, Chrome Android and Edge so if you are using a different browser then the file will be transcoded on the fly to the default format for this browser....
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    If the original file is being streamed to the...

    If the original file is being streamed to the device then it will be up to the Device as to which subtitle is shown as Mezzmo has no control over this.
  25. Thread: Thumbnails

    by Peter
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    The information about the view mode is stored in...

    The information about the view mode is stored in the windows registry, you could try going to Options in Mezzmo and select Restore Window Layout to see if this helps.
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