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Type: Posts; User: Peter

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  1. Replies
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    No, the thumbnails are saved on disk alongside...

    No, the thumbnails are saved on disk alongside the video file and are referenced in the nfo file.
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    1,050

    TMDB has blocked our access to their database so...

    TMDB has blocked our access to their database so Mezzmo is unable to lookup metadata for movies. Looking up metadata for TV series will continue to work as it uses a different site. For movies I...
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    794

    The latest patch may resolve this. Please send...

    The latest patch may resolve this. Please send an email to support [at] conceiva [dot] com to get the patch.
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    794

    You will need to use the poster from the original...

    You will need to use the poster from the original "get online video metadata" lookup if the Internet Artwork search cannot find any posters. You can also download a poster using your web browser...
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    794

    Yes, the issue of getting google images was fixed...

    Yes, the issue of getting google images was fixed in the patch. You should apply the patch.
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    279

    If your TV runs Android then you just need to...

    If your TV runs Android then you just need to make sure you use the same account on both TVs.
  7. We have not had any request for this until now.

    We have not had any request for this until now.
  8. Thread: Rocktek G2

    by Peter
    Replies
    21
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    2,119

    The D pad left and right buttons do not perform...

    The D pad left and right buttons do not perform fast forward and rewind. If there are no dedicated fast forward and rewind buttons then there is no support for fast forward and rewind. You can seek...
  9. Thread: Rocktek G2

    by Peter
    Replies
    21
    Views
    2,119

    Previous pre-transcoded files should not need to...

    Previous pre-transcoded files should not need to be deleted, it is only in rare cases where the pre-transcoded files are partially completed (if transcoding fails or does not complete the transcoded...
  10. You could try installing another video player app...

    You could try installing another video player app such as MX Player or VLC and then turn off the setting to use the Internal video player in the Mezzmo app settings. Then when you play a video...
  11. Thread: Rocktek G2

    by Peter
    Replies
    21
    Views
    2,119

    If the file is being transcoded on the fly then...

    If the file is being transcoded on the fly then fast forward and rewind will not work. Please try disabling transcoding to see if the file plays correctly without being transcoded.
  12. Thread: not streaming

    by Peter
    Replies
    7
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    753

    Please try temporarily disabling the Windows...

    Please try temporarily disabling the Windows firewall to see if the server can connect to the device. Also please check that you have the box to allow new devices to connect to Mezzmo checked in...
  13. Thread: Rocktek G2

    by Peter
    Replies
    21
    Views
    2,119

    Please try installing the Mezzmo Android app to...

    Please try installing the Mezzmo Android app to see if fast forward and rewind work. Otherwise try installing the VLC player app.
  14. Thread: not streaming

    by Peter
    Replies
    7
    Views
    753

    Please try going to 'Media Server Settings' in...

    Please try going to 'Media Server Settings' in Mezzmo and click the button to configure the Windows Firewall.
  15. You can try reporting it to Bitdefender as a...

    You can try reporting it to Bitdefender as a false positive.
  16. Replies
    12
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    9,747

    The home movies playlist uses year and month from...

    The home movies playlist uses year and month from the files metadata date, if the file does not have this date in the metadata then it may not appear in the playlist. Try editing the properties of...
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    4,875

    Yes, you can make a copy of the profiles you are...

    Yes, you can make a copy of the profiles you are currently using and create a new GUID at the top of each file as this is how Mezzmo uniquely identifies each profile. Turn on transcoding and try...
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    9,747

    Maintaining the Home movie playlist will only...

    Maintaining the Home movie playlist will only update the movies contained within the playlist, it will not add movies that are not already in the playlist. Maintaining the video folder will process...
  19. The Mezzmo app uses the libvlc library to play...

    The Mezzmo app uses the libvlc library to play videos so the VLC app must have fixed something in the area of aspect ratio if it is playing correctly. I would recommend to continue using the...
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    9,747

    Home movies are detected based upon the file name...

    Home movies are detected based upon the file name style http://www.mezzmo.com/wiki/doku.php?id=supported_filenames#home_movies
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    This will most likely be the device profile set...

    This will most likely be the device profile set in the Mezzmo server on the PC. Go to Media Devices in the Mezzmo application on the PC and change the device profile for the tablet to Conceiva...
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    3
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    4,875

    You can pre-transcode files that do not play...

    You can pre-transcode files that do not play without transcoding and this will allow you to keep transcoding off so that most of your files play without transcoding.
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    9,996

    You can try installing the MX Player app from the...

    You can try installing the MX Player app from the Android play store and in the Mezzmo app uncheck the box in settings to use the internal video player. Then when playing videos select the MX Player...
  24. Can you please try installing the MX Player video...

    Can you please try installing the MX Player video player app then in the Mezzmo app settings turn off the option to use the internal video player and try playing the file. When it tries to play you...
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    9,996

    There are no plans to update at the current time.

    There are no plans to update at the current time.
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