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Type: Posts; User: Peter

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  1. Replies
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    You can send an email to support [at] conceiva...

    You can send an email to support [at] conceiva [dot] com to get the profile. The profile will be released with the next Mezzmo update.
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    Hi, we have a patch containing all the latest...

    Hi,
    we have a patch containing all the latest fixes that you can try. Send an email to support [at] conceiva [dot] com and we will send you the patch.
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    We are investigating the problem and will let you...

    We are investigating the problem and will let you know when a fix is ready.
  4. Can you please upload the logs to wetransfer or...

    Can you please upload the logs to wetransfer or another of the file sharing sites and send us a download link to support [at] conceiva [dot] com?
  5. Hi, code 2100 is a common code that is returned...

    Hi,
    code 2100 is a common code that is returned when Mezzmo sends the stop command to the Chromecast when nothing is playing, this code can be ignored. Code 8 I have not seen before and cannot find...
  6. For the videos that stutter please check the...

    For the videos that stutter please check the bitrate of the video to see if it is very high as this could cause stuttering. Also check to see if Mezzmo is transcoding the file on the fly in the...
  7. Hi, when Mezzmo.exe is running the folder...

    Hi,
    when Mezzmo.exe is running the folder processing tasks are handled in Mezzmo.exe. If Mezzmo.exe is not running then this is done by MezzmoMediaServer.exe so you can check to see if the CPU...
  8. Sticky: Sounds like a nice idea for TV devices where it...

    Sounds like a nice idea for TV devices where it is not possible to swipe from the top to display the system clock.
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    Could you please have a look in the Windows Event...

    Could you please have a look in the Windows Event viewer to see if this reports the error code https://support.ipconfigure.com/hc/en-us/articles/115004833803-Windows-Event-Viewer-Application-Logs
  10. Yes, the Panasonic Viera (2011 Models, Adjusted...

    Yes, the Panasonic Viera (2011 Models, Adjusted Aspect Ratio) profile does this. What device are you using?
  11. Possibly the multicast messages from the server...

    Possibly the multicast messages from the server are being blocked when using wifi and the other DLNA player has cached the server's ip address. You can try in the Mezzmo Android app's server list...
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    Thanks for the dump file, the call stack does not...

    Thanks for the dump file, the call stack does not indicate a problem in the Mezzmo application as the crash is in a windows dll. Please try checking system files for a problem by running the system...
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    Hi, when the crash occurs please go to...

    Hi,
    when the crash occurs please go to c:\windows\SysWOW64 and run taskmgr.exe then find Mezzmo.exe in the process list and right-click and create a dump file. Add the dump file to a zip and upload...
  14. Sticky: This would need to be on the client side as well...

    This would need to be on the client side as well to allow the user to sign in. DLNA does not support this ability so it would only be available on devices that support Mezzmo apps.
  15. Hi, please check the firewall settings in the...

    Hi,
    please check the firewall settings in the LiveBox 4 to see if the firewall is active as this may be blocking multicast packets. See...
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    Hi Mike, please send an email to support [at]...

    Hi Mike,
    please send an email to support [at] conceiva [dot] com and we will send you the Samsung N profile.
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    It may be a request from the Mezzmo Plugin to the...

    It may be a request from the Mezzmo Plugin to the server is causing something to happen in the Mezzmo server. Can you please enable diagnostic logging...
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    You can select multiple videos in Mezzmo and go...

    You can select multiple videos in Mezzmo and go to properties to set the Category for all the selected videos at once.
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    Please try restarting your Android device and if...

    Please try restarting your Android device and if this does not help we will refund the order.
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    The heavy packed files can be pre-transcoded to...

    The heavy packed files can be pre-transcoded to reduce the size and bitrate of the files and help them stream better. See...
  21. Chromecast error 2100 is usually a response to...

    Chromecast error 2100 is usually a response to the stop command sent when no files are playing so this can usually be ignored. If you press play again after playback stops does it resume playing? ...
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    Try going to 'Media Devices' in Mezzmo on the PC...

    Try going to 'Media Devices' in Mezzmo on the PC and double-click the Fire TV device then on the Transcoding tab click the button to delete transcoded files and this will clear out the transcoded...
  23. This could be due to your Internet connection if...

    This could be due to your Internet connection if you are playing videos from online sources.
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    Files that cannot be found on disk will be...

    Files that cannot be found on disk will be removed when Maintenance with this option is selected regardless of whether the padlock icon is checked.
  25. If you have duplicates you can try running an sql...

    If you have duplicates you can try running an sql statement to delete from MGOFile where file like "T:9%"
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