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Type: Posts; User: Paul

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    These files are stored in a "Bif" sub-folder in...

    These files are stored in a "Bif" sub-folder in your transcoding folder. Click Media Server -> Transcoding Settings menu item to display the Transcoding Settings dialog. On the Transcoding Settings...
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    Hi Alan, Yes - you can use Mezzmo Android app...

    Hi Alan,

    Yes - you can use Mezzmo Android app on your phone or tablet to browse your Mezzmo library (on your PC) and push your movies, TV shows, music and photos to play on the devices in your...
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    Thanks for the excellent testing notes. Can you...

    Thanks for the excellent testing notes. Can you create a set of logs when streaming each of the above 3 files? That will let us see what's happening between your Roku and Mezzmo server. Turn on...
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    Hi Phil, I think I understand now. The Mezzmo...

    Hi Phil,

    I think I understand now. The Mezzmo Android app's video player is decoding the incoming audio as PCM for playback, which may explain why you are getting only 2 channel audio. We have...
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    Hi Phil, If Mezzmo is streaming the files...

    Hi Phil,

    If Mezzmo is streaming the files directly to your FS without transcoding, then Mezzmo server is simply delivering the files without any modification and it cannot be the cause of the 5.1...
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    Hi Phil, Check the following: * The video...

    Hi Phil,

    Check the following:

    * The video file you are streaming has 5.1 audio channels. Right-click on the file in Mezzmo and click 'Get FFmpeg Information'.
    * The video has been transcoded...
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    When transcoding is turned off and your video has...

    When transcoding is turned off and your video has been pre-transcoded, Mezzmo server simply delivers the video data from the video file that your device requests to your device.

    Contact us via...
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    Please contact us via email at support [at]...

    Please contact us via email at support [at] conceiva [dot] com and we'll provide a patch that should get you back up and running.
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    I just read your support email threads with Peter...

    I just read your support email threads with Peter and I understand the history now. Since you have changed to 'Samsung C' device profile, please create a new set of logs so we can compare them with...
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    Sorry - we do not have support for .strm files in...

    Sorry - we do not have support for .strm files in the current version of Mezzmo. We will discuss this here and add it to our "todo" list.
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    By default, Mezzmo will download text and image...

    By default, Mezzmo will download text and image metadata from websites for your movies, TV shows and music. You can control this using the Metadata Retrieval Settings dialog. See...
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    We know from other Samsung TV owners that the...

    We know from other Samsung TV owners that the Samsung C device profile works with chapters. See this wiki topic for further help -...
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    Glad you are up and running. Thanks for sharing...

    Glad you are up and running. Thanks for sharing your fix.
  14. Mezzmo does stream to your Android devices...

    Mezzmo does stream to your Android devices (including your phone). It's best to use our Mezzmo Android app - found in Google Play store by searching for 'Mezzmo'. Once you have Mezzmo streaming to...
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    The Backup & Restore features in the current...

    The Backup & Restore features in the current version of Mezzmo will backup & restore your Mezzmo database and artwork files. See...
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    Please be patient until Jan 2nd. Our office is...

    Please be patient until Jan 2nd. Our office is currently closed. We will respond promptly when we return to the office. Many thanks!
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    No coding language preference - Python is fine.

    No coding language preference - Python is fine.
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    A device profile editor app is a great idea and...

    A device profile editor app is a great idea and has been on our plans to create for some time. Unfortunately, we're very busy on other projects at the moment, but we'd be happy to support the...
  19. Thread: Mezzmo Wishlist

    by Paul
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    Thanks for the suggestion, Nightlight!

    Thanks for the suggestion, Nightlight!
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    Hi Terry, Sorry, no Safari extension support...

    Hi Terry,

    Sorry, no Safari extension support for DownloadStudio. For supported web browsers, click on Tools -> Options menu item to display the Options dialog. On the Options dialog, go to the...
  21. Thread: Mezzmo 5.1.3

    by Paul
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    The current version of Mezzmo is v5.2.0.0. You...

    The current version of Mezzmo is v5.2.0.0. You can use the Help -> Check For Updates menu item in Mezzmo to update your copy of Mezzmo or you can download it from our website and install it. It...
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    You are correct in your notes. The Mezzmo wiki...

    You are correct in your notes. The Mezzmo wiki has more information that will help:

    http://www.mezzmo.com/wiki/doku.php?id=folder_artwork
    ...
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    Glad you are back up and running again. Thanks...

    Glad you are back up and running again. Thanks for posting your solution for others to see.
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    The "FFmpeg.exe" process(es) will most likely be...

    The "FFmpeg.exe" process(es) will most likely be Mezzmo creating video preview images of the video when you seek in the video on your Roku. This should only be done the first time you play the video...
  25. Thread: Folder Artwork

    by Paul
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    Glad you found the issue. Thanks for posting...

    Glad you found the issue. Thanks for posting your solution :)
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