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Type: Posts; User: Peter

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    If you update to 6.0.2.0 this will fix the...

    If you update to 6.0.2.0 this will fix the problem.
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    We will include the modified profile in the next...

    We will include the modified profile in the next update.
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    Yes this happens when the services file in...

    Yes this happens when the services file in c:\programdata\conceiva\mezzmo gets out of sync with the server name.
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    Mezzmo removes the periods when parsing the...

    Mezzmo removes the periods when parsing the filename to get the file title, the sort title keywords should be entered without the period so "the, a, an"
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    The error message may come from the service list...

    The error message may come from the service list in c:\ProgramData\Conceiva\Mezzmo not being updated when the service name changes or when changing from a service to a console process. We will try...
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    Format support is not uniform across all new TVs...

    Format support is not uniform across all new TVs so in order to provide a good user experience Mezzmo does not assume support for a format unless we can confirm it from user feedback. If your TV...
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    I tried this here by installing version 5.2.0.0...

    I tried this here by installing version 5.2.0.0 and setting the server to run as a service with the name 'Test Mezzmo'. Then I upgraded to 6.0.2.0 and when running Mezzmo after the update I was able...
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    When Mezzmo is updated the Device profile folder...

    When Mezzmo is updated the Device profile folder is backed up to DeviceProfiles.bak in c:\programdata\conceiva\mezzmo so you can restore any previous Device profiles by copying them from the backup...
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    During the installation of the Mezzmo 6 update...

    During the installation of the Mezzmo 6 update there should have been a prompt to backup your Mezzmo database. If you backed up the database you can uninstall Mezzmo 6 along with the Mezzmo library...
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    Thanks for the confirmation of the passthrough,...

    Thanks for the confirmation of the passthrough, it is good to know this works. There is a button in the bottom left of the video player for toggling subtitles on/off, if this is not available then...
  11. Thread: Just curious

    by Peter
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    Looks like the .actor folder is an option in Tiny...

    Looks like the .actor folder is an option in Tiny Media Manager but the paths in the nfo file remain as the URL. We would probably need to import the actor images into the Mezzmo poster folder when...
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    Please let us know if audio passthrough works as...

    Please let us know if audio passthrough works as we do not have a device with passthrough here for testing. For subtitles if you go to settings in the app then select subtitles and uncheck the...
  13. Thread: 8player Issue

    by Peter
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    Hi Gerry, the 8 Player and Generic profiles have...

    Hi Gerry,
    the 8 Player and Generic profiles have not changed between version 5.2.0.0 and 6.0.0.0. The 8 player profile indicates a max bitrate for mp3 of 128kbps so most of your files will be...
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    We were working on a webos app for LG TVs but...

    We were working on a webos app for LG TVs but suspended development due to issues with the app submission process, we may revist this at some point.
  15. Thread: Just curious

    by Peter
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    There is no Wiki entry or how to currently as the...

    There is no Wiki entry or how to currently as the actor thumbnails are populated using the same thumbnails from the actor active playlist so it should just automatically work if this playlist exists.
  16. Thread: Feature Idea

    by Peter
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    This is similar to a request we have had...

    This is similar to a request we have had previously where the playlist should allow you to play an episode from a series that you have not watched yet from a random group of series in episode order. ...
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    Please contact support for the link to the...

    Please contact support for the link to the installer as the version that was posted in this thread may be out of date soon and we prefer not to have links to old versions posted in threads.

    Can...
  18. Thread: 8player Issue

    by Peter
    Replies
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    187

    Hi Gerry, It could be that certain files of...

    Hi Gerry,

    It could be that certain files of different types are being transcoded because they do not match the device profile. You can try selecting from the Tools menu in Mezzmo 'Pre-transcode...
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    I have reproduced this here, we will investigate...

    I have reproduced this here, we will investigate further and fix the issue for the minor update following 6.0.0.0.
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    Categories are removed from the database when you...

    Categories are removed from the database when you run Maintain Library or when you maintain a file so you can right-click on a file and select to Maintain the file and this will remove the unused...
  21. Thread: Just curious

    by Peter
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    Thanks, we will look into how we can use this in...

    Thanks, we will look into how we can use this in Mezzmo.
  22. Yes this would be correct.

    Yes this would be correct.
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    Trailers will only get added when you maintain...

    Trailers will only get added when you maintain the file and not when it is initially added. We have fixed this and will release it in a minor update to 6.0.0.0. You can run Maintenance on the file...
  24. Thread: Just curious

    by Peter
    Replies
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    Can you please show us what the contents of the...

    Can you please show us what the contents of the .actors folder looks like so we can see the naming style of the images as to whether it is last name first or if the names have a - as a delimiter?
  25. Currently there is no way to skip internet...

    Currently there is no way to skip internet scraping and still get actor thumbnails, Mezzmo needs to download these images.

    Turning off the Internet scraper and re-updating everything will...
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