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  1. Thread: New Issue

    by Peter
    Replies
    14
    Views
    2,480

    Yes we changed DNS and had some issues, they are...

    Yes we changed DNS and had some issues, they are resolved now. I could not see any problems in the log that would explain why Mezzmo is not running, there are no problems loading the database. Can...
  2. Thread: FFMPEG CPU Hog

    by Peter
    Replies
    1
    Views
    545

    It is possibly caused by Mezzmo creating video...

    It is possibly caused by Mezzmo creating video preview thumbnail, please check your Maintenance settings to see if the box to create video preview thumbnails is checked. You can try going to your...
  3. Thread: New Issue

    by Peter
    Replies
    14
    Views
    2,480

    It appears to be saying that it is crashing in...

    It appears to be saying that it is crashing in the AutoUpdate.dll which is used to check for updates to Mezzmo. When I try to run Mezzmo this morning I am getting a similar issue to you where the...
  4. Replies
    26
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    9,264

    Get artwork from external files is only for the...

    Get artwork from external files is only for the files themselves and not for playlists/folders. I have a folder structure the same as yours for testing so I will do some more testing to see if I can...
  5. Replies
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    9,264

    I recall we added some code to handle this in the...

    I recall we added some code to handle this in the past, I went back and looked at the code and you should enable 'Create artwork based on contents of folder/playlist' in...
  6. Thread: New Issue

    by Peter
    Replies
    14
    Views
    2,480

    I tried to reproduce it by changing the...

    I tried to reproduce it by changing the permissions on the Mezzmo.db to deny and also by changing the permissions on the folder to deny but this did not produce the message that you see. We do not...
  7. Thread: New Issue

    by Peter
    Replies
    14
    Views
    2,480

    Possibly it will be permissions on the database...

    Possibly it will be permissions on the database if the server is running as a service. Check the permissions on the Mezzmo.db file or on the Mezzmo folder containing the database. You could also...
  8. Thread: New Issue

    by Peter
    Replies
    14
    Views
    2,480

    It appears to be an issue with the database. See...

    It appears to be an issue with the database. See this similar thread http://forum.conceiva.com/showthread.php/9320-quot-Failed-to-open-destination-file-quot. The database may be corrupted so if you...
  9. Replies
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    11,821

    You could possibly use the Windows task scheduler...

    You could possibly use the Windows task scheduler and a batch file to copy the Mezzmo.db file to a backup folder periodically. The batch file could contain:

    mkdir g:\mymezzmobackups
    COPY...
  10. Replies
    15
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    11,821

    We considered adding a database repair feature...

    We considered adding a database repair feature but a repair can be hit or miss and there is no way to easily verify that all the data is complete after a repair.
  11. Replies
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    9,264

    Did you check which image file the nfo file...

    Did you check which image file the nfo file references for the poster?

    Mezzmo prioritizes metadata files on disk so the nfo file will be the priority to get metadata then the...
  12. Replies
    26
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    9,264

    It could be in the nfo or xml file included in...

    It could be in the nfo or xml file included in the folder. For a show that does not use the correct poster please have a look in the nfo file to see what image it refers to for the poster. You can...
  13. Replies
    6
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    419

    Depending upon the profile selected for the TV in...

    Depending upon the profile selected for the TV in 'Media Devices' in Mezzmo the audio may be transcoded. The Panasonic Viera (2012 Models) profile does not have support for DTS audio specified so it...
  14. Replies
    26
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    9,264

    It may be that the rest already have a thumbnail...

    It may be that the rest already have a thumbnail image set in the database so if Maintain library is run with the setting to only update files with missing information then they will not be updated. ...
  15. We have made a change that is showing the...

    We have made a change that is showing the subtitles correctly. Please send an email to support [at] conceiva [dot] com and we will send you a patch to try.
  16. Replies
    26
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    9,264

    You may need to uncheck the box in Metadata...

    You may need to uncheck the box in Metadata Retrieval Settings for Playlist/Folders 'Create Artwork based upon contents of folder/playlist' so that Mezzmo does not take the thumbnail of an episode...
  17. I have reproduced the issue with the external...

    I have reproduced the issue with the external subtitles, we are working on a solution to the problem now
  18. I tried it here with a DVD which had bitmap...

    I tried it here with a DVD which had bitmap subtitles which Mezzmo burned in and after seeking to 30 minutes in the subtitles were shown correctly for the time. What format of file are you playing...
  19. Replies
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    9,264

    I think this issue is slightly different to what...

    I think this issue is slightly different to what the OP is reporting in that the posters for their files are not set as the folder.jpg or poster.jpg where your issue is that the poster for a...
  20. Replies
    15
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    11,821

    It could be an issue with norton 360 if it is...

    It could be an issue with norton 360 if it is doing something with the temporary database files for Mezzmo. Can you please try setting norton 360 to ignore the Mezzmo database folder?
  21. Replies
    6
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    419

    Sometimes after windows updates the firewall...

    Sometimes after windows updates the firewall rules get in a state where they block Mezzmo so you should either try turning off your Windows Firewall temporarily or remove all the Mezzmo rules from...
  22. Replies
    26
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    9,264

    I added a poster.jpg file in a series folder for...

    I added a poster.jpg file in a series folder for NCIS New Orleans\Season 03 as a test then right-clicked on the video in this folder in Mezzmo and selected to Maintain Files. The poster was found...
  23. Replies
    15
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    11,821

    Another possibility is the permissions on the...

    Another possibility is the permissions on the database are preventing Mezzmo application from opening the database. Can you please try running Mezzmo.exe as administrator to see if it loads the...
  24. Replies
    6
    Views
    419

    It could be that your firewall is blocking...

    It could be that your firewall is blocking MezzmoMediaServer.exe, can you please try temporarily disabling your firewall to see if the TV sees Mezzmo?
  25. Replies
    15
    Views
    11,821

    This indicates that the database may have been...

    This indicates that the database may have been damaged during the restart and the playlist table is missing the library playlist. Was it a normal restart?
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