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Thread: Cant update artwork since yesterday.

  1. #1
    Join Date
    Aug 2013
    Location
    Kirkheaton, Yorkshire
    Posts
    38

    Default Cant update artwork since yesterday.

    Mezzmo has been working well since at least 2013, the date on my purchase key backup, but I suspect longer.

    A few weeks ago video media artwork would update when I selected View – Refresh and 99% of the time with the correct artwork.

    If it didn’t I could select Properties – Change Poster – Get Internet Artwork, if the file name wasn’t added to the search box I did so manually and then had the choice of Artwork to add to the file.

    I tried this yesterday and got the message “Mezzmo cannot find any artwork for this music or video using the information you have provided.”

    I did a repair install which didn’t help, as possibly from an old download, this morning an update 6.0 was flagged and I installed this.

    I still have the same message when I try and add artwork, I’ve tried with several video and music files without success.

    Nothing has changed over the last few days, nothing installed or altered.

    Any help with this strange problem gratefully received.

  2. #2
    Join Date
    Feb 2017
    Location
    Rosevears, Tasmania.
    Posts
    62

    Default

    Yes, same here. Mezzmo gets the correct metadata and artwork from thetvdb.com and themoviedb.org when doing Get Online Video Metadata, but gets that error when I try the Get Internet Artwork option under Change Poster. Something changed with the 6.0 release, by the looks of it.
    Cheers,
    Marty Davey.

  3. #3
    Join Date
    Oct 2013
    Location
    West Cumbria, UK
    Posts
    8

    Default

    Aye, same here.

  4. #4
    Join Date
    Sep 2009
    Posts
    2,169

    Default

    We have reproduced the problem here and will investigate further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Aug 2013
    Location
    Kirkheaton, Yorkshire
    Posts
    38

    Default

    Many thanks, on the ball as usual.

  6. #6
    Join Date
    Sep 2009
    Posts
    2,169

    Default

    We have fixed this issue and will release an update. If you would like to try the fix send an email to support [at] conceiva [dot] com

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Aug 2013
    Location
    Kirkheaton, Yorkshire
    Posts
    38

    Default

    Many thanks, downloaded the fix from the site in the e-mail you sent me and can confirmn Get Internet Artwork now works, at lease on my setup.

    Again Thanks

    Mike
    Last edited by Peter; 02-14-2020 at 08:04 AM.

  8. #8
    Join Date
    Oct 2013
    Location
    West Cumbria, UK
    Posts
    8

    Default

    Thanks for posting the link Mike, all working fine now.

  9. #9
    Join Date
    Mar 2012
    Posts
    235

    Default

    Peter... Is 6010 ready for general availability, or is it still in "testing". I found a regression in 6000 that you guys had fixed a couple of years ago.

  10. #10
    Join Date
    Sep 2009
    Posts
    2,169

    Default

    Please contact support for the link to the installer as the version that was posted in this thread may be out of date soon and we prefer not to have links to old versions posted in threads.

    Can you please tell us more details about the regression?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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