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Thread: Mezzmo giving invalid media error.

  1. #1
    Join Date
    Oct 2015
    Posts
    16

    Default Mezzmo giving invalid media error.

    Hello Everyone,

    I am getting a unique error. The files i am using are in MKV format, normally h265. This is a recent thing, it was not an issue before. I convert my files and move them over to the server, when i add them, they are listed within mezzmo as an invalid media being found. to provide an example, The File is named "S01x01 - Example.mkv". i will get the invalid media error. However if i had a "(1)" or misspelling of the title it will pick up the file without issue. "S01x01 - Example (1).mkv" will be picked up but the first example will not. i have never had issues with this before and do not know what is causing this. I am currently using a dedicated pc, windows 7 64bit. 8gb memory and the ffmpge file is the 64bit one. the cpu is an intel i5. thank you in advance for any help or insight on this matter.


    "added" I have everything in separate directories. The Movies section is working fine and standard Tv directories as well. It seems to be only occurring in the kid section directory that i have.
    Last edited by Nunie2; 04-01-2020 at 07:40 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Please send us a set of logs and we will know what's happening. Turn on logging in Mezzmo (see http://www.mezzmo.com/wiki/doku.php?id=using_logging) and restart your Mezzmo (Windows) app. Now replicate the error you mention by adding a new MKV file. When you get the error, stop your Mezzmo server and exit Mezzmo (Windows) app. Zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Oct 2015
    Posts
    16

    Default

    Info uploaded and sent as requested.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Received your logs and emailed back a few suggestions to try.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Oct 2015
    Posts
    16

    Default

    After some troubleshooting and investigative help from Paul, we were able to resolve the issue. The issue was being caused with a conflict in regards to directories (folders) not updating correctly due to my inadvertent unchecking of one critical option within mezzmo. always make sure the circled item is actively checked to make sure that mezzmo updates accordingly and removes conflicts. The option is wthin maintain library. The check mark for playlist/folder should always be active. hopefully the screenshot appears. screeshot.jpg

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