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Thread: Strange Problem After Mezzmo System Rebuild

  1. #11
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    Quote Originally Posted by jbinkley60 View Post
    I am pretty sure that the Mezzmo GUI runs under your login account whereas the Mezzmo server, if running as a service, runs as a service/system account, which may have different permissions with regards to accessing the files. I know you said VLC is using the service account but you might still try changing the Mezzmo server from running as a service to running as a console app and see if that resolves the issue. I haven't run VLC that way previously and have always used it with my login account but it's been awhile since I've used it much. Peter will likely respond later today with more ideas.
    Yes, it does... And I am logged in using the same service account that I have the service running under... Which is the same service account that I can access the shares. To recap.... The service is running under a service account, I am logged in using said service account, said service account as full control on the shares, said service account is a local admin on the system that I have it running on, the Mezzmo app is running under the same service account.

  2. #12
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    Because I forgot to put it in my last post... UAC is also disabled for said service account.

  3. #13
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    Ok. I am out of ideas. I run RAID attached storage and not NAS. It still sounds like a file level permissions issue. Peter should be able to help. I checked the Mezzmo Wiki and this link is what they have for this specific type of issue, which is pretty much what we've been discussing. I don't know if you've tried to take ownership of the videos from the Windows machine.

    Good luck,

    Jeff

  4. #14
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    Quote Originally Posted by jbinkley60 View Post
    Ok. I am out of ideas. I run RAID attached storage and not NAS. It still sounds like a file level permissions issue. Peter should be able to help. I checked the Mezzmo Wiki and this link is what they have for this specific type of issue, which is pretty much what we've been discussing. I don't know if you've tried to take ownership of the videos from the Windows machine.

    Good luck,

    Jeff
    I would agree, except for the fact that using the same exact account outside of the Mezzmo interface can browse to, and open, the files just fine. It shouldn't need ownership given that the account has Full Control (which is read/write/modify/list/ etc.). In addition, this account was actually used to move most of these files to the NAS. I am running a full AD domain,which this account was created on, the service account I am using is not a new account to the network.
    Last edited by ftanner; 09-07-2020 at 03:31 AM.

  5. #15
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    Ahh, I didn't realize you were running AD. You are right in that case, the account didn't change. Up till now I thought we were dealing with local machine / system accounts. It might be worth trying take ownership option on a small folder in the NAS just to rule it out. It shouldn't make a difference but I've learned never to assume anything with MS AD.


    Jeff

  6. #16
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    Quote Originally Posted by jbinkley60 View Post
    Ahh, I didn't realize you were running AD. You are right in that case, the account didn't change. Up till now I thought we were dealing with local machine / system accounts. It might be worth trying take ownership option on a small folder in the NAS just to rule it out. It shouldn't make a difference but I've learned never to assume anything with MS AD.


    Jeff
    I checked. The account is the owner.

  7. #17
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    This is correct, if the server is running as a service you will need to set the service to run under your user account so that it can access files on remote shares otherwise the server gets an access denied response and lists 0 files.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #18
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    Quote Originally Posted by Peter View Post
    This is correct, if the server is running as a service you will need to set the service to run under your user account so that it can access files on remote shares otherwise the server gets an access denied response and lists 0 files.
    It's running EXACTLY how it was running on the previous system. The service is running under the account and so is the Mezzmo interface.

  9. #19
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    Please also check to make sure credentials have been added for any network shares. You can also try setting the server to run as a Windows console application in 'Media Server Settings' in Mezzmo

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #20
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    Quote Originally Posted by Peter View Post
    Please also check to make sure credentials have been added for any network shares. You can also try setting the server to run as a Windows console application in 'Media Server Settings' in Mezzmo
    I am using the same account that I used on my previous system. It's an account I specifically created for Mezzmo on my AD domain. Everything worked fine on it. The only difference, literally, is that the previous system was Win7 and this one is Win10.

    Running it as a console app seems to work for the web interface, but not to the Mezzmo Android app nor the Mezzmo Roku app.

    I click on a selection and it just goes closes the play window and appears to do nothing (it switches to a "buffering" screen about 45 to 60 second later). In addition, it seems to run ALOT slower, even though the new PC that I built has higher specs than the old one. I went from a 5th gen Intel i7 to a 7th gen one with a higher clock speed, and double the RAM. It's only using 17% of the CPU while it is sitting at the "buffering" screen.

    The "streaming file" notification in the Mezzmo status pane keeps appearing and disappearing. After the buffering stopped, I get intermittent sound from the TV that I am presuming is from the movie.

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