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Thread: Strange Problem After Mezzmo System Rebuild

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  1. #1
    Join Date
    Mar 2012
    Posts
    416

    Default Strange Problem After Mezzmo System Rebuild

    So... The PC I have been running Mezzmo on for the last five years up and gave up the ghost.

    I bought the parts and built a new system, and restored Mezzmo from the latest backup that I had, but it had to do a little maintenance to catch up.

    Here's the issue....

    Within the Mezzmo interface on the PC itself, I can see all of the files in the appropriate playlists just fine. However, from any device on the network, including using the web front-end for Mezzmo (both on the local machine that Mezzmo is installed on and from another machine on the network) all of my playlists say zero items.

    I am doing maintenance on one of the playlists to see if that does anything, but it's going to take a while.

    Any ideas at all?

    Thank you.

  2. #2
    Join Date
    Mar 2012
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    416

    Default

    I tried the following to see if it would help. Neither item helped.

    * I reset the database and re-restored the backup. Still says zero items in them.
    * I created a new folder under Video that was the same as one of the other folder's paths to see what would happen. It gathered all of the appropriate artwork and subtitles, all of which were skipped because they were already in the database. Zero items again. However in the Mezzmo interface, it shows all of the files that I expected to see.

  3. #3
    Join Date
    Mar 2012
    Posts
    416

    Default

    So I have the built-in playlists hidden, but kept. I un-hid one for testing purposes. The list of movies shows up in it using the web interface. However, when I try to play any movie in there, it says "File not Found". I followed the path listed for the file in the Mezzmo app, and the file is at the exact path that is listed.

  4. #4
    Join Date
    Jun 2012
    Posts
    1,008

    Default

    How did you restore your video files or were they in tact on a separate drive (internal or external ? If they were existing then you might be dealing with a Windows 10 UAC permissions issue. I'd try creating a new folder on your hard dive on your Mezzmo PC. Drop a couple of video files into is and then add the folder to Mezzmo and see if your web interface and clients can see the new folder and play the videos. The other question is did your drive lettering change where your video files are stored ?

  5. #5
    Join Date
    Mar 2012
    Posts
    416

    Default

    Quote Originally Posted by jbinkley60 View Post
    How did you restore your video files or were they in tact on a separate drive (internal or external ? If they were existing then you might be dealing with a Windows 10 UAC permissions issue. I'd try creating a new folder on your hard dive on your Mezzmo PC. Drop a couple of video files into is and then add the folder to Mezzmo and see if your web interface and clients can see the new folder and play the videos. The other question is did your drive lettering change where your video files are stored ?
    They were intact because they were stored on a separate NAS and are using the same paths on the new system. I am using the exact same service account that I was using on the previous system, in fact, I also use the service account to log into the box and can access the files just fine from the mapped drives.

  6. #6
    Join Date
    Mar 2012
    Posts
    416

    Default

    To be honest, I'm wondering if it might be more expedient to just nuke the whole database and start over from scratch, including with new folders and playlists. And... If that's the case, what's the purpose of backups...

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