Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Library gone following restart

  1. #1
    Join Date
    Oct 2012
    Posts
    122

    Exclamation Library gone following restart

    I recently had a need to reinstall windows. I backed mezzmo up before I did.
    Restarted this on the new computer and it was more or less working.
    However, recently mezzmo decided to "lose" all the images for my media. So when viewing videos in any mezzmo client instead of the image I saw a white box thing with a large * on it.
    When I looked at the possible reason for this it seems it may be down to the location of the mezzmo DB being different. It was on the G drive in my old install and on the C drive in the new.
    So, I asked mezzmo to move the DB to my G drive. It did this.
    Sadly this did not seem to resolve the issue.
    However, things have now taken a turn for the worse. I restarted the computer today and now the library is totally empty.
    The database location according to the options page is correctly pointing at G:\MezzmoDatabase and the folder is present and correct.

    Needless to say this is somewhat of a problem !

  2. #2
    Join Date
    Sep 2009
    Posts
    2,418

    Default

    When you restore a backup of your db Mezzmo needs the location to be the same for the artwork to be found as the path to each file is stored in the database. When you move your database the current location of the database is replaced in paths in the database with the new path. This will not update the path to the images if the old path is not the same as the path before the backup. The Mezzmo database is sqlite so you could use an sqlite editor to update the path to the image files if you have some knowledge of sqlite. Or if you send your database to support [at] conceiva [dot] com and let us know the original path and the new path we can update this for you and send it back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Oct 2012
    Posts
    122

    Default

    The bigger issue here was the complete lack of a library. The library tab was totally empty. Didnt even say Library in there.
    I finally resolved this last night by uninstalling and reinstalling - but this of course means I had to restore an old database (again).
    I still seem to be missing images from many files - and even if I try to force it to update these by right clicking a given folder and choosing "update all" (but with only Update Artwork checked - I dont want it to update the metadata - thats fine) it doesnt seem to update the images.
    Attached Images Attached Images

  4. #4
    Join Date
    Oct 2012
    Posts
    122

    Default

    Think I figured this out. Files that didnt seem to update were tagged as locked.
    Perhaps in a future update we could have a log message saying "Skipped <X> files with locked metadata" ?

  5. #5
    Join Date
    Oct 2012
    Posts
    122

    Default

    Further to this and following a windows restart the library pane is once again blank. This is becoming rather tiresome now.
    tired.png

  6. #6
    Join Date
    Sep 2009
    Posts
    2,418

    Default

    This indicates that the database may have been damaged during the restart and the playlist table is missing the library playlist. Was it a normal restart?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Oct 2012
    Posts
    122

    Default

    It was a restart because windows wanted to do updates.
    The library seems to still exist - its streaming files. But the library pane is empty as per the image. Doesn't even have an empty library showing.
    This of course makes it impossible to do anything with the library.
    Also when this happened the first time I did try restoring a backup. Made no difference at all. Pane was still empty
    I could reinstall - but this has happened twice now following a restart. Reinstalling every time ive restarted windows isnt practical
    Last edited by HomerRamone; 11-12-2020 at 05:10 PM.

  8. #8
    Join Date
    Sep 2009
    Posts
    2,418

    Default

    Another possibility is the permissions on the database are preventing Mezzmo application from opening the database. Can you please try running Mezzmo.exe as administrator to see if it loads the database correctly?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9
    Join Date
    Oct 2012
    Posts
    122

    Default

    Backed up the database again
    Told Mezzmo to reset the database and still the library wasnt visible.
    Uninstalled and reinstalled again then restored the backup I had just made and its all back.

    i did recently install norton 360 - which ive not also uninstalled. Maybe theres a conflict going on there ?

  10. #10
    Join Date
    Sep 2009
    Posts
    2,418

    Default

    It could be an issue with norton 360 if it is doing something with the temporary database files for Mezzmo. Can you please try setting norton 360 to ignore the Mezzmo database folder?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

Similar Threads

  1. Dlna continue from or restart
    By ahuy2703 in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 10-01-2018, 08:33 AM
  2. Dlna continue from or restart
    By srthomas in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 09-23-2013, 01:21 PM
  3. Need to restart since version update
    By HomerRamone in forum Mezzmo Questions and Support
    Replies: 2
    Last Post: 03-12-2013, 10:58 AM
  4. Movie restart
    By suriya25 in forum Mezzmo Questions and Support
    Replies: 1
    Last Post: 12-19-2012, 12:30 PM
  5. Wireless + WD TV Live - Keep having to restart Mezzmo service
    By Visor in forum Mezzmo Questions and Support
    Replies: 8
    Last Post: 11-18-2011, 08:52 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •