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Thread: Loosing internet connection

  1. #1
    Join Date
    Dec 2010
    Location
    Liverpool U.K
    Posts
    13

    Default Loosing internet connection

    Hello peeps,

    Im new around here so bare with me, Ive just purchased Mezzmo and have been using it for a couple of days to view content on my Sony BRAVIA. All in all without problems, However sometimes while watching a video I loose internet connection and have to reset my router, Im gonna search the forum but any advice would be appreciated.

    It only happens when the Mezzmo Media Server is running, i.e when watching videos.

    Most of the time it happens within the first 30 mins of running time.

    My router is The BT Home Hub and I have the Sony wireless adapter plugged into my T.V

    Any advice would be much appreciated.



    Carl

  2. #2
    Join Date
    Nov 2010
    Posts
    18

    Default

    I have had the same problem with our Sony BRAVIA TV.
    Our PS3 continues to work, but the BRAVIA has been quirky.

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Do you lose only the Internet connection or all network connectivity? Does streaming stop at this point?

    Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then start playing something and once the connection drops, stop the server and send the logs to support (at) conceiva (dot) com

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    Dec 2010
    Location
    Liverpool U.K
    Posts
    13

    Default

    Cheers Dennis

    Yeah the streaming stops and the picrure on the t.v locks up then when I look on my p.c my network connection in bottom right of task bar is offline, Ill go and do what you said and take it from there.

    Carl

  5. #5
    Join Date
    Dec 2010
    Location
    Liverpool U.K
    Posts
    13

    Default

    Isnt it always the way, lol Been logging now for over an hour and no problems, this is the longest its ever gone without crashing. Ill keep doing the logging procedure until the problem occurs, hopefully it wont.

    BTW hollis3 did you ever resolve the problem with your BRAVIA.

  6. #6
    Join Date
    Nov 2010
    Posts
    18

    Default

    I have not resolved the problem.
    It is only with the Bravia and mezzmo. Prior to mezzmo, we used netflix streaming and never lost connection.
    Our ps3 has never had the problem with mezzmo. when the bravia drops, the ps3 gets dropped as well.

    next steps to check are to log as dennis suggested and to suppress the virus protection on the server. like your last one, it's off and on, so logging can be a pain.

    good luck

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Ok, when a disconnect does occur, please send in the logs and we'll investigate.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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