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Thread: Mezzmo does not play audio for MKV file

  1. #1
    Join Date
    Jan 2011
    Posts
    2

    Default Mezzmo does not play audio for MKV file

    Mezzmo does not play audio for some of my MKV files.
    Here is FFmpef info for the file with this issue:

    FFmpeg version SVN-r26071, Copyright (c) 2000-2010 the FFmpeg developers
    built on Dec 22 2010 10:30:32 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows-share/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
    libavutil 50.35. 0 / 50.35. 0
    libavcore 0.16. 0 / 0.16. 0
    libavcodec 52.100. 0 / 52.100. 0
    libavformat 52.88. 0 / 52.88. 0
    libavdevice 52. 2. 2 / 52. 2. 2
    libavfilter 1.69. 0 / 1.69. 0
    libswscale 0.12. 0 / 0.12. 0
    [matroska,webm @ 0036cf20] max_analyze_duration reached
    [matroska,webm @ 0036cf20] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'C:\Video\Legendy.no4nyx.strajey.2010.mkv':
    Duration: 01:36:49.67, start: 0.000000, bitrate: 1920 kb/s
    Chapter #0.0: start 0.000000, end 652.026000
    Metadata:
    title : 00:00:00.000
    Chapter #0.1: start 652.026000, end 1210.376000
    Metadata:
    title : 00:10:52.026
    Chapter #0.2: start 1210.376000, end 1807.097000
    Metadata:
    title : 00:20:10.376
    Chapter #0.3: start 1807.097000, end 2401.274000
    Metadata:
    title : 00:30:07.097
    Chapter #0.4: start 2401.274000, end 2997.786000
    Metadata:
    title : 00:40:01.274
    Chapter #0.5: start 2997.786000, end 3634.130000
    Metadata:
    title : 00:49:57.786
    Chapter #0.6: start 3634.130000, end 4185.098000
    Metadata:
    title : 01:00:34.130
    Chapter #0.7: start 4185.098000, end 4738.108000
    Metadata:
    title : 01:09:45.098
    Chapter #0.8: start 4738.108000, end 5299.753000
    Metadata:
    title : 01:18:58.108
    Chapter #0.9: start 5299.753000, end 5809.679000
    Metadata:
    title : 01:28:19.753
    Stream #0.0(eng): Video: h264, yuv420p, 1280x544, PAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
    title : Legend of the Guardians: The Owls of Ga'Hoole (2010)
    Stream #0.1(rus): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s
    Metadata:
    title : Russian @ DD 5.1 @ 384 kbps
    Stream #0.2(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Metadata:
    title : English @ DTS 5.1 @ 1510 kbps
    Stream #0.3(rus): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : Russian
    Stream #0.4(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English
    At least one output file must be specified


    ---> DB Level Info: 41

    Please advise...

    Thank you!

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Can you please tell me which device and device profile you're using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2011
    Posts
    2

    Default

    Sony Bravia model KDL40NX700.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Is it possible for us to get that file here for testing? We've tested similar files and they all play ok using the latest version 2.1.13, so it's possible that there's something different about that particular file that FFmpeg info is not showing. If you wish, PM me or send a message to support (at) conceiva (dot) com

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Feb 2011
    Posts
    4

    Default Meezmo does not play mkv file with DTS audio

    Iget a message "unsupported video" when i try to play an mkv file with DTS audio..It doesnt even show the file in the media library. i have pasted the file details below..is there any solution for this..

    General
    Unique ID : 203619185712498598276881664605288106447 (0x992FA0F2959D4A998ECAB3FEBCCB89CF)
    Complete name : C:\Users\soobs\Videos\Singam(2010) ~ AYN ~ BD-9 ~ x264 ~ DTS - ES ~ ESUBS ~ Chaps ~ Raj1402.mkv
    Format : Matroska
    File size : 10.2 GiB
    Duration : 2h 34mn
    Overall bit rate : 9 513 Kbps
    Encoded date : UTC 2010-12-10 17:56:21
    Writing application : mkvmerge v4.4.0 ('Die Wiederkehr') built on Oct 31 2010 21:52:48
    Writing library : libebml v1.0.0 + libmatroska v1.0.0

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 3 frames
    Muxing mode : Header stripping
    Codec ID : V_MPEG4/ISO/AVC
    Duration : 2h 34mn
    Bit rate mode : Variable
    Bit rate : 7 999 Kbps
    Maximum bit rate : 40.0 Mbps
    Width : 1 920 pixels
    Height : 832 pixels
    Display aspect ratio : 2.35:1
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.209
    Stream size : 8.41 GiB (82%)
    Title : SINGAM(2010) ~ AYN ~ BD-9 ~ 1080p ~ x264 ~ DTS ~ ESUBS ~ Chaps ~ Raj1402
    Writing library : x264 core 98 r1649 20cbe10
    Encoding settings : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-3 / threads=3 / sliced_threads=0 / slices=4 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=1 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / weightp=0 / keyint=24 / keyint_min=2 / scenecut=40 / intra_refresh=0 / rc_lookahead=24 / rc=2pass / mbtree=1 / bitrate=7999 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=40000 / vbv_bufsize=30000 / ip_ratio=1.40 / aq=1:1.00 / nal_hrd=vbr
    Language : Tamil
    Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
    Transfer characteristics : BT.709-5, BT.1361
    Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

    Audio
    ID : 2
    Format : DTS
    Format/Info : Digital Theater Systems
    Muxing mode : Header stripping
    Codec ID : A_DTS
    Duration : 2h 34mn
    Bit rate mode : Constant
    Bit rate : 1 510 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 24 bits
    Compression mode : Lossy
    Stream size : 1.62 GiB (16%)
    Title : SINGAM(2010) ~ AYN ~ BD-9 ~ 1080p ~ x264 ~ DTS ~ ESUBS ~ Chaps ~ Raj1402
    Language : Tamil

    Text
    ID : 3
    Format : VobSub
    Muxing mode : zlib
    Codec ID : S_VOBSUB
    Codec ID/Info : The same subtitle format used on DVDs
    Title : SINGAM(2010) ~ AYN ~ BD-9 ~ 1080p ~ x264 ~ DTS ~ ESUBS ~ Chaps ~ Raj1402
    Language : English

    Menu #1
    00:00:00.000 : en:00:00:00.000
    00:04:21.010 : en:00:04:21.010
    00:13:13.959 : en:00:13:13.959
    00:17:50.360 : en:00:17:50.360
    00:23:05.175 : en:00:23:05.175
    00:27:32.067 : en:00:27:32.067
    00:29:58.421 : en:00:29:58.421
    00:32:40.792 : en:00:32:40.792
    00:38:28.931 : en:00:38:28.931
    00:40:39.061 : en:00:40:39.061
    00:46:09.725 : en:00:46:09.725
    00:50:30.986 : en:00:50:30.986
    00:53:16.401 : en:00:53:16.401
    00:57:50.884 : en:00:57:50.884
    01:07:26.459 : en:01:07:26.459
    01:13:27.403 : en:01:13:27.403
    01:28:01.484 : en:01:28:01.484
    01:31:34.405 : en:01:31:34.405
    01:40:07.292 : en:01:40:07.292
    01:42:45.075 : en:01:42:45.075
    01:56:10.380 : en:01:56:10.380
    02:00:05.031 : en:02:00:05.031
    02:13:27.749 : en:02:13:27.749
    02:21:30.106 : en:02:21:30.106

    Menu #2
    00:00:00.000 : en:00:00:00.000
    00:04:21.010 : en:00:04:21.010
    00:13:13.959 : en:00:13:13.959
    00:17:50.360 : en:00:17:50.360
    00:23:05.175 : en:00:23:05.175
    00:27:32.067 : en:00:27:32.067
    00:29:58.421 : en:00:29:58.421
    00:32:40.792 : en:00:32:40.792
    00:38:28.931 : en:00:38:28.931
    00:40:39.061 : en:00:40:39.061
    00:46:09.725 : en:00:46:09.725
    00:50:30.986 : en:00:50:30.986
    00:53:16.401 : en:00:53:16.401
    00:57:50.884 : en:00:57:50.884
    01:07:26.459 : en:01:07:26.459
    01:13:27.403 : en:01:13:27.403
    01:28:01.484 : en:01:28:01.484
    01:31:34.405 : en:01:31:34.405
    01:40:07.292 : en:01:40:07.292
    01:42:45.075 : en:01:42:45.075
    01:56:10.380 : en:01:56:10.380
    02:00:05.031 : en:02:00:05.031
    02:13:27.749 : en:02:13:27.749
    02:21:30.106 : en:02:21:30.106

  6. #6
    Join Date
    Jun 2010
    Posts
    136

    Default

    Header stripping might not be supported by the TV.. Remux it with MKVMerge and set the Header Compression to None under DTS..

  7. #7
    Join Date
    Nov 2010
    Location
    Melbourne Australia
    Posts
    52

    Default

    I bought a Western Digital WD Elements Play WDBACC0010HBK-EESN Media Player which would not play the audio for MKV file where there was more than 2 audio channels because the player is DTS2
    -- I could see the video with no audio

    mkv files with two audio channels would play the audio because the WD player is DTS2
    Last edited by bigdog; 02-20-2011 at 08:36 PM.

  8. #8
    Join Date
    Feb 2011
    Posts
    4

    Default

    Hi Dion

    Could you please explain in detail how to do that. I get the message "unsupported audio". I dont see any video too. The player skips to play the next file. thanx
    Last edited by gyro; 02-21-2011 at 07:57 AM.

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Quote Originally Posted by gyro View Post
    Iget a message "unsupported video" when i try to play an mkv file with DTS audio..It doesnt even show the file in the media library. i have pasted the file details below..is there any solution for this..
    Can you please tell me which device you're streaming to and what device profile you're using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10
    Join Date
    Feb 2011
    Posts
    4

    Default

    I am trying to stream through LG tv "LG42LE5500"..the "device profile" in mezzmo "media devices" is "LG TV"

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