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Thread: Is your sound broken when transcoding video with the latest 2.1.13?

  1. #11
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    Quote Originally Posted by cam83mac View Post
    no i didnt email about the patch, whats the email i have to send to?
    Just the support (at) conceiva (dot) com one (the first post in this thread).

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  2. #12
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    Dolby still dropping out when trans coding H.264/AVC - DTS and AC3 5.1 DD files with new patch installed.

  3. #13
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    Quote Originally Posted by glens5 View Post
    Dolby still dropping out when trans coding H.264/AVC - DTS and AC3 5.1 DD files with new patch installed.
    Please send a message to support about this. We'll need the transcoding logs, so please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing that file again (delete transcoded files before that to make sure it's re-transcoded) and once you hear sound issues, stop the server and send the logs in.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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  4. #14
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    Yes, audio sync issue here as well. Not all videos have this issue though. From what I can see so far just the newer videos. (e.g. Charlie Brown Christmas plays fine. Tinker Bell and The Great Fairy Rescue has the sync issue. Ok you can stop laughing, my 4 year daughter likes Tinker Bell) Sound is heard first then video. I would say about a 15 or 20 second delay. This happens with or without transcoding.


    Thanks,
    Niles
    Last edited by nilesf; 02-21-2011 at 02:36 AM.

  5. #15
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    Quote Originally Posted by nilesf View Post
    Yes, audio sync issue here as well. Not all videos have this issue though. From what I can see so far just the newer videos. (e.g. Charlie Brown Christmas plays fine. Tinker Bell and The Great Fairy Rescue has the sync issue. Ok you can stop laughing, my 4 year daughter likes Tinker Bell) Sound is heard first then video. I would say about a 15 or 20 second delay. This happens with or without transcoding.
    Is that using the patched version? If it happens without transcoding, then it's the device that's doing something strange, since we're just delivering a file as-is, without modifying and without splitting the video/audio streams.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
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  6. #16
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    Hi

    I am getting a few videos that simply freeze and other that have audio sync issues

    Is there buffer issues?

  7. #17
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    Quote Originally Posted by jollyjonesy View Post
    Hi

    I am getting a few videos that simply freeze and other that have audio sync issues

    Is there buffer issues?
    This is possibly a network streaming issue we're fixing right now. I'd recommend you to contact support (at) conceiva (dot) com with logs when playing one of those freezing files (see this thread regarding logging: http://forum.conceiva.com/showthread...nostic-logging) and somebody will sort this out. Are the audio sync issues on native or transcoded files? What device do you have and which device profile are you using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
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    Web: http://www.mezzmo.com

  8. #18
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    Hi .. wow speedy reply! - good to know you are working on it.. I have the same issues as spoken of here: http://forum.conceiva.com/showthread...nd-Sony-BluRay will turn on logging and hope it is fixed soon - seems really random!

  9. #19
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    I also have an audio sync problem with Avatar HD transcoded mts2 file. Other standard def vts are OK. Don't know if the fact that it's HD BD is relevant, figured I'd mention it. Otherwise, very impressed with the software. PQ is excellent so far.

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