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Thread: Samsung C5500 stops playing files every now and then

  1. #1
    Join Date
    Dec 2010
    Posts
    18

    Default Samsung C5500 stops playing files every now and then

    hey guys,

    Recently I've noticed that Mezzmo is doing odd things while streaming to my Samsung C5500.

    Files that play fine day day stop randomly the next and the C5500 just starts playing the next file.

    I'm at a lost as to why this is happening as it seems to be getting worse.

    Latest of Mezzmo and Download Studio version installed


    Any thoughts or suggestions?

    Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Can you please tell me which device profile you're using? Also, please post FFmpeg info on one of those files (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Dec 2010
    Posts
    18

    Default

    Hi Dennis,

    sorry for the late reply, been a mad week.

    anyways, here is the info you asked for and I'm using the Samsung HTS profile.


    FFmpeg version git-c3897d7, Copyright (c) 2000-2011 the FFmpeg developers
    built on Jan 20 2011 13:56:32 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
    libavutil 50.36. 0 / 50.36. 0
    libavcore 0.16. 1 / 0.16. 1
    libavcodec 52.108. 0 / 52.108. 0
    libavformat 52.94. 0 / 52.94. 0
    libavdevice 52. 2. 3 / 52. 2. 3
    libavfilter 1.74. 0 / 1.74. 0
    libswscale 0.12. 0 / 0.12. 0
    [matroska,webm @ 016bd680] Estimating duration from bitrate, this may be inaccurate

    Seems stream 0 codec frame rate differs from container frame rate: 47.95 (48000/1001) -> 24.00 (24/1)
    Input #0, matroska,webm, from 'E:\HD Films\Despicable Me.mkv':
    Duration: 01:34:48.68, start: 0.000000, bitrate: 1536 kb/s
    Chapter #0.0: start 0.000000, end 202.411000
    Metadata:
    title : 00:00:00.000
    Chapter #0.1: start 202.411000, end 391.891000
    Metadata:
    title : 00:03:22.411
    Chapter #0.2: start 391.891000, end 725.099000
    Metadata:
    title : 00:06:31.891
    Chapter #0.3: start 725.099000, end 830.496000
    Metadata:
    title : 00:12:05.099
    Chapter #0.4: start 830.496000, end 1118.826000
    Metadata:
    title : 00:13:50.496
    Chapter #0.5: start 1118.826000, end 1386.844000
    Metadata:
    title : 00:18:38.826
    Chapter #0.6: start 1386.844000, end 1556.221000
    Metadata:
    title : 00:23:06.844
    Chapter #0.7: start 1556.221000, end 1840.839000
    Metadata:
    title : 00:25:56.221
    Chapter #0.8: start 1840.839000, end 2088.753000
    Metadata:
    title : 00:30:40.839
    Chapter #0.9: start 2088.753000, end 2383.047000
    Metadata:
    title : 00:34:48.753
    Chapter #0.10: start 2383.047000, end 2618.366000
    Metadata:
    title : 00:39:43.047
    Chapter #0.11: start 2618.366000, end 2899.188000
    Metadata:
    title : 00:43:38.366
    Chapter #0.12: start 2899.188000, end 3172.502000
    Metadata:
    title : 00:48:19.188
    Chapter #0.13: start 3172.502000, end 3406.111000
    Metadata:
    title : 00:52:52.502
    Chapter #0.14: start 3406.111000, end 3728.016000
    Metadata:
    title : 00:56:46.111
    Chapter #0.15: start 3728.016000, end 4163.868000
    Metadata:
    title : 01:02:08.016
    Chapter #0.16: start 4163.868000, end 4585.456000
    Metadata:
    title : 01:09:23.868
    Chapter #0.17: start 4585.456000, end 4961.581000
    Metadata:
    title : 01:16:25.456
    Chapter #0.18: start 4961.581000, end 5255.375000
    Metadata:
    title : 01:22:41.581
    Chapter #0.19: start 5255.375000, end 5688.683000
    Metadata:
    title : 01:27:35.375
    Stream #0.0(eng): Video: h264, yuv420p, 1920x1040, PAR 1:1 DAR 24:13, 23.98 fps, 24 tbr, 1k tbn, 47.95 tbc
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    At least one output file must be specified


    ---> DB Level Info: 40



    What's odd is that it will work fine on some days but fail on others. Some days it starts playing but then stops randomly.

    I even put a Gig switch in-between the server and my BR player as I thought it might have been limited by my 10/100 mb router.

    Anyways, please let me know what you think.

    thanks

    TRistan

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hi,

    Thanks for the info. That file should be passed through natively, so the stopping is not because of transcoding, I guess... Most likely you're then experiencing a disconnect issue we're currently trying to replicate and fix, as reported by some users.

    Does that file always stop or does it play sometimes?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Dec 2010
    Posts
    18

    Default

    no the file plays sometime and not others. to be fair it's my daughters favourite film so gets played the most. that will mask any disconnectin issue as we'll just see it as 'this' film...

    When it does stop it doesn't always stop in the same place.

    Thanks again

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Hopefully we'll catch that disconnect issue soon and get it fixed - sounds like you're experiencing it too.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Aug 2011
    Posts
    1

    Default

    I have a Samsung BD-C5500 Blu-ray disc player and a Samsung TV. I have previously installed the latest release of Samsung firmware and I have the latest release of Mezzmo software.
    For some reason today I have not been able to play any of the Mezzmo files through the C5500, but they all work if I stream direct to the TV.

    Puzzling.

    Regards
    John

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Is the correct device profile still selected (check the Media Devices dialog)?

    If it is, please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing something on the C5500 again and once it fails, stop the server and send the logs to support (at) conceiva (dot) com

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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