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Thread: Can't stream movies

  1. #11
    Join Date
    Nov 2007
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    Melbourne, Australia
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    11,616

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    Thank you for FFmpeg info - can you please send a message to support (at) conceiva (dot) com and I'll send you an updated device profile to try.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  2. #12
    Join Date
    Mar 2011
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    20

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    Any luck figuring this out Dennis?

    Thanks

  3. #13
    Join Date
    Nov 2007
    Location
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    11,616

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    It seems some of your files cannot be played natively on your Popcorn Hour, so Mezzmo is transcoding the files into a format that your Popcorn Hour can play. You mention that they start to play and then exit back to the playlist after a short time. This suggests that your computer may not have enough CPU/RAM to transcode the files on-the-fly. Ideally you should have a Quad core or better with 4GB RAM to transcode HD video.

    To confirm this, try this: Start streaming a file on your Popcorn Hour from Mezzmo. When it stops and exits back to the playlist, wait for 5 minutes (don't choose any other file - just wait). After 5 minutes, try playing the same file again. Does play further this time? If it does, then is tell us that your computer cannot transcode fast enough - i.e. it cannot transcode and deliver the transcoded video quick enough for the Popcorn Hour to play. So when the Popcorn Hour has no more video to play, it will timeout and return to the playlist. Two ways to improve this: (i) tweak Mezzmo's Popcorn Hour device profile if we know that a certain format is missing from it that we know the Popcorn Hour supports natively (this will help stop Mezzmo transcoding files when it does not need to), and (ii) improve the computer's performance you have Mezzmo installed on.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #14
    Join Date
    Mar 2011
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    That's strange because the files I'm trying to play through Mezzmo can be natively played by the PCH either through an SMB share or PCH's MyiHome software, they only fail when trying to play through Mezzmo. I tested my Seagate FAT+ through Mezzmo with no problems when trying to play the same files that don't work with PCH. I also disabled the transcoding option for Mezzmo to see if I could force the PCH to transcode the files itself, but it still fails. The Seagate however plays them with no problems with or without transcoding enabled.

    I tried your recommendation for PCH but after waiting more than 5 minutes when I tried to play a video that failed, the PCH still won't play the file. I checked the system Mezzmo is installed on, but I didn't see any activity against ffmpeg during the wait time.

    This looks like a direct problem between PCH and Mezzmo only. My 360 transcodes through Mezzmo just as easily as my Seagate, but PCH just can't do it.

    Thanks

  5. #15
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    Nov 2007
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    11,616

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    We'd like to test one of your problem files here. Can you upload the smallest problem file to a file sharing site like www.megaupload.com and then email us the download link to support [at] conceiva [dot] com (or if the video file is less than 10MB, then just email it directly to us).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #16
    Join Date
    Mar 2011
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    I emailed one of the MP4 files that fails. It's just under 6MB.

    Thanks

  7. #17
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    Thanks for the MP4 file. We'll test it and report back.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  8. #18
    Join Date
    Mar 2011
    Posts
    20

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    Looks like the email failed, I just received the mail-daemon alerts. I've uploaded the trailer here: http://www.megaupload.com/?d=Q7Y8MLOU

    Let me know if anything else is needed.

    Thanks

  9. #19
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
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    Thanks for the file - I've downloaded it from the site. We'll test it here and see what the problem is. Please send a message to support so that I could send you a patch to try once it's ready.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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