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Thread: Cannot play certain MKV files , had

  1. #1
    Join Date
    Jan 2011
    Posts
    29

    Default Cannot play certain MKV files , had

    Hi I cannot get a certain MKV to play back to my Samsung TV via Mezzmo had a few others to. It works via USB ok but says it's unsopported codec using Mezzmo to TV. Any help would be good details of file below.

    FFmpeg version git-c3897d7, Copyright (c) 2000-2011 the FFmpeg developers
    built on Jan 20 2011 13:56:32 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
    libavutil 50.36. 0 / 50.36. 0
    libavcore 0.16. 1 / 0.16. 1
    libavcodec 52.108. 0 / 52.108. 0
    libavformat 52.94. 0 / 52.94. 0
    libavdevice 52. 2. 3 / 52. 2. 3
    libavfilter 1.74. 0 / 1.74. 0
    libswscale 0.12. 0 / 0.12. 0
    [matroska,webm @ 0038cdd0] Estimating duration from bitrate, this may be inaccurate

    Seems stream 0 codec frame rate differs from container frame rate: 47.95 (20000000/417083) -> 23.98 (24000/1001)
    Input #0, matroska,webm, from 'G:\Films\The.Dark.Knight.2008.1080p.BluRay.DTS.x2 64-ESiR\The.Dark.Knight.2008.1080p.BluRay.DTS.x264-ESiR.mkv':
    Metadata:
    title : The Dark Knight (2008)
    Duration: 02:32:13.28, start: 0.000000, bitrate: 1536 kb/s
    Stream #0.0(eng): Video: h264, yuv420p, 1920x1080, PAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Stream #0.2(eng): Subtitle: ass
    Stream #0.3(dan): Subtitle: ass
    Stream #0.4(dut): Subtitle: ass
    Stream #0.5(fin): Subtitle: ass
    Stream #0.6(fre): Subtitle: ass
    Stream #0.7(ger): Subtitle: ass
    Stream #0.8(hun): Subtitle: ass
    Stream #0.9(nor): Subtitle: ass
    Stream #0.10(por): Subtitle: ass
    Stream #0.11(rum): Subtitle: ass
    Stream #0.12(spa): Subtitle: ass
    Stream #0.13(swe): Subtitle: ass
    Stream #0.14: Attachment: [0][0][0][0] / 0x0000
    Metadata:
    filename : CronosPro-Bold.ttf
    Stream #0.15: Attachment: [0][0][0][0] / 0x0000
    Metadata:
    filename : CronosPro-Semibold.ttf
    Stream #0.16: Attachment: [0][0][0][0] / 0x0000
    Metadata:
    filename : CronosPro-SemiboldIt.ttf
    At least one output file must be specified


    ---> DB Level Info: 41

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi,

    It's possible that the file doesn't play because of the frame rate. Can you please post FFmpeg info on some other files that don't play to see if they share the same frame rate.

    What is the model of your TV and which device profile are you using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Nov 2010
    Location
    Melbourne Australia
    Posts
    52

    Default

    Dennis,

    I have four Alien mkv movies that with ALL not play which I have forwarded to Conceiva with logs for review.
    -- the picture does not change

    Is there a frame rate problem with the two Alien mkv files below?

    FFmpeg version git-c3897d7, Copyright (c) 2000-2011 the FFmpeg developers
    built on Jan 20 2011 13:56:32 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
    libavutil 50.36. 0 / 50.36. 0
    libavcore 0.16. 1 / 0.16. 1
    libavcodec 52.108. 0 / 52.108. 0
    libavformat 52.94. 0 / 52.94. 0
    libavdevice 52. 2. 3 / 52. 2. 3
    libavfilter 1.74. 0 / 1.74. 0
    libswscale 0.12. 0 / 0.12. 0
    [matroska,webm @ 0119cf10] max_analyze_duration reached
    [matroska,webm @ 0119cf10] Estimating duration from bitrate, this may be inaccurate

    Seems stream 0 codec frame rate differs from container frame rate: 47.95 (20000000/417083) -> 23.98 (24000/1001)
    Input #0, matroska,webm, from 'E:\\Alien (1979).mkv':
    Duration: 01:55:49.89, start: 0.000000, bitrate: 1536 kb/s
    Chapter #0.0: start 0.000000, end 121.121000
    Metadata:
    title : 00:00:00.000
    Chapter #0.1: start 121.121000, end 280.155000
    Metadata:
    title : 00:02:01.121
    Chapter #0.2: start 280.155000, end 475.850000
    Metadata:
    title : 00:04:40.155
    Chapter #0.3: start 475.850000, end 550.508000
    Metadata:
    title : 00:07:55.850
    Chapter #0.4: start 550.508000, end 760.426000
    Metadata:
    title : 00:09:10.508
    Chapter #0.5: start 760.426000, end 856.105000
    Metadata:
    title : 00:12:40.426
    Chapter #0.6: start 856.105000, end 1205.913000
    Metadata:
    title : 00:14:16.105
    Chapter #0.7: start 1205.913000, end 1402.651000
    Metadata:
    title : 00:20:05.913
    Chapter #0.8: start 1402.651000, end 1505.254000
    Metadata:
    title : 00:23:22.651
    Chapter #0.9: start 1505.254000, end 1670.877000
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    title : 00:25:05.254
    Chapter #0.10: start 1670.877000, end 1911.826000
    Metadata:
    title : 00:27:50.877
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    Chapter #0.17: start 3006.128000, end 3104.309000
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    Chapter #0.18: start 3104.309000, end 3264.678000
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    Chapter #0.20: start 3541.746000, end 3626.873000
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    Chapter #0.21: start 3626.873000, end 3816.312000
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    Chapter #0.22: start 3816.312000, end 4098.719000
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    Chapter #0.24: start 4204.951000, end 4372.409000
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    Chapter #0.27: start 4634.713000, end 4742.905000
    Metadata:
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    Chapter #0.28: start 4742.905000, end 4954.282000
    Metadata:
    title : 01:19:02.905
    Chapter #0.29: start 4954.282000, end 5199.235000
    Metadata:
    title : 01:22:34.282
    Chapter #0.30: start 5199.235000, end 5329.574000
    Metadata:
    title : 01:26:39.235
    Chapter #0.31: start 5329.574000, end 5448.735000
    Metadata:
    title : 01:28:49.574
    Chapter #0.32: start 5448.735000, end 5559.762000
    Metadata:
    title : 01:30:48.735
    Chapter #0.33: start 5559.762000, end 5663.783000
    Metadata:
    title : 01:32:39.762
    Chapter #0.34: start 5663.783000, end 5865.151000
    Metadata:
    title : 01:34:23.783
    Chapter #0.35: start 5865.151000, end 5954.448000
    Metadata:
    title : 01:37:45.151
    Chapter #0.36: start 5954.448000, end 6208.243000
    Metadata:
    title : 01:39:14.448
    Chapter #0.37: start 6208.243000, end 6377.955000
    Metadata:
    title : 01:43:28.243
    Chapter #0.38: start 6377.955000, end 6785.612000
    Metadata:
    title : 01:46:17.955
    Chapter #0.39: start 6785.612000, end 6949.899000
    Metadata:
    title : 01:53:05.612
    Stream #0.0(eng): Video: h264, yuv420p, 1280x544, PAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
    title : x264_L4.1 @ 5000 Kbps
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Metadata:
    title : English DTS 5.1 @ 1.5 Mbps
    Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English SDH
    Stream #0.3(eng): Audio: vorbis, 48000 Hz, stereo, s16
    Metadata:
    title : English Commentary Vorbis 2.0 @ 96 Kbps
    At least one output file must be specified


    ---> DB Level Info: 41

    -------------------------------------------------------------------------------

    FFmpeg version git-c3897d7, Copyright (c) 2000-2011 the FFmpeg developers
    built on Jan 20 2011 13:56:32 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --extra-cflags=-U__STRICT_ANSI__ --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect
    libavutil 50.36. 0 / 50.36. 0
    libavcore 0.16. 1 / 0.16. 1
    libavcodec 52.108. 0 / 52.108. 0
    libavformat 52.94. 0 / 52.94. 0
    libavdevice 52. 2. 3 / 52. 2. 3
    libavfilter 1.74. 0 / 1.74. 0
    libswscale 0.12. 0 / 0.12. 0
    [matroska,webm @ 013acf10] max_analyze_duration reached
    [matroska,webm @ 013acf10] Estimating duration from bitrate, this may be inaccurate

    Seems stream 0 codec frame rate differs from container frame rate: 47.95 (20000000/417083) -> 23.98 (24000/1001)
    Input #0, matroska,webm, from 'E:\\Aliens (1986).mkv':
    Duration: 02:34:26.96, start: 0.000000, bitrate: 1536 kb/s
    Chapter #0.0: start 0.000000, end 126.752000
    Metadata:
    title : 00:00:00.000
    Chapter #0.1: start 126.752000, end 315.732000
    Metadata:
    title : 00:02:06.752
    Chapter #0.2: start 315.732000, end 514.347000
    Metadata:
    title : 00:05:15.732
    Chapter #0.3: start 514.347000, end 652.110000
    Metadata:
    title : 00:08:34.347
    Chapter #0.4: start 652.110000, end 913.621000
    Metadata:
    title : 00:10:52.110
    Chapter #0.5: start 913.621000, end 1045.002000
    Metadata:
    title : 00:15:13.621
    Chapter #0.6: start 1045.002000, end 1254.128000
    Metadata:
    title : 00:17:25.002
    Chapter #0.7: start 1254.128000, end 1502.501000
    Metadata:
    title : 00:20:54.128
    Chapter #0.8: start 1502.501000, end 1557.473000
    Metadata:
    title : 00:25:02.501
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    title : 00:25:57.473
    Chapter #0.10: start 1803.718000, end 1973.888000
    Metadata:
    title : 00:30:03.718
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    Metadata:
    title : 00:32:53.888
    Chapter #0.12: start 2156.863000, end 2283.531000
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    Metadata:
    title : 02:31:36.462
    Stream #0.0(eng): Video: h264, yuv420p, 1280x692, PAR 1:1 DAR 320:173, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Metadata:
    title : x264_L4.1 @ 6495 Kbps
    Stream #0.1(eng): Audio: dca, 48000 Hz, 5.1, s16, 1536 kb/s
    Metadata:
    title : English DTS 5.1 @ 1.5 Mbps
    Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English SDH
    Stream #0.3(eng): Audio: vorbis, 48000 Hz, stereo, s16
    Metadata:
    title : English Commentary Vorbis 2.0 @ 96 Kbps
    Stream #0.4(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English Commentary SDH
    At least one output file must be specified


    ---> DB Level Info: 41

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Possibly yes. At least looking at FFmpeg info it appears so. It's also possible that the video stream is encoded with some settings that are incompatible with the TV's player. Can you please also post MediaInfo on one of those, as that may show more.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jan 2011
    Posts
    29

    Default

    Sorry for late reply Dennis been busy with family. The other files I had issues with I found out that they were the wrong level so remuxed them at Level 4.1 and they worked. This file is the only one I now have that wont play. I have tried everything to get it too work but nothing changes it. I have read up on the framerate error ffmeg throws up and it seems to be quite common and may be the issue. It seems to be setting the container framerate at the refresh rate the TV would be at to display the framerate so its an FPS for fields were as the stream is the progressive fps of 23.98. Its really odd as it does play via USB, also I did find someone complaining about it on ffmpeg site. The TV I have is Samsung C650.

  6. #6
    Join Date
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    Melbourne, Australia
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    Yes, the framerate would be my first guess. I would try recoding it manually, copying the video and audio streams and changing the container frame rate. If that doesn't help, try recoding it fully and see if that gets it going. Let me know if you need help on FFmpeg commands to do that.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jan 2011
    Posts
    29

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    I have tried everything I can, I cannot change the container framerate at all. I have demuxed it using TSMUXER and changed fps to 23.976 and then remuxed using MKVMerge still no good. I have demuxed using MKVextract and remuxed using MKVMerge and changing framerate. I have tried changing audio to DD rather than DTS still no joy. I dont want to have to reencode the file as I will loose quality. How else can I get the container to be the correct 23.976 framerate. Also why does the transcoder not work for this file or is that related to FFMPEG and the framerate?

  8. #8
    Join Date
    Jan 2011
    Posts
    29

    Default

    Are you sure it is the framerate Dennis as I have seen people post on here with files with the same framerate for container and different for stream and they have played, although some have been having the stopping bug.

  9. #9
    Join Date
    Nov 2007
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    Melbourne, Australia
    Posts
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    Default

    Thinking about this some more, perhaps you cannot change the frame rate without a full re-encode. The frame rate is device-dependent of course, so no, I'm not really sure and the only way for me to be sure is to try the file here. I'll see if I can find a similar file to test.

    Mezzmo's transcoder doesn't kick in because at the moment we don't process frame rates. This is a planned feature.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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