Database issues

[Paul]

Thank you for the suggestion regarding a taggin feaure - it's on our future to-do list, so we'll consider it at some stage.

You can run maintenance on individual files or playlists, you don't have to maintain your whole database every time.

Also, the upcoming 2.5 has enhancements in this area, so it should finish up quicker and be more stable.

[Paul]

Just an update - Mezzmo v2.5 has been released and it includes the improvements that we mentioned in this thread.

[wise.guys]

I am having a similar problem in the video tagging part. I can go to the video file, right click on it and have it search for the proper tag and art work, it then gives me a list of possible tags, I can choose the correct one and it will tag it properly as well as add the art work, but when I back out of the folder the video file was in the Art work that shows is one that was previously put in the file that was wrong, not the updated one. Could a new feature be put in where it asks you if you want to over write all the old information including artwork and the actual file name? Basically embed all the information that you chose into the file.

[Paul]

Sorry - I don't quite understand. When you change the artwork for a file in the Properties dialog in Mezzmo, it will be saved into your Mezzmo library and that is what should be displayed in Mezzmo and on your devices for that file. If this is not happening, then let us know the steps to reproduce the problem and we'll fix it up. If it helps, post or email some screenshots to help us understand. You can email them to support [at] conceiva [dot] com.

[Whimick]

Hi, I seems to be having database problems.

Yesterday I wend to stream some media as usual, and found that my database had been wiped, and then became unusable.

The only way to get Mezzmo up and running again was to completely remove it and re-install again.

This is about the third time its happened.

Any idea this is happening to me?

Michael

[Paul]

Hi Michael,

We have not seen databases being wiped from user reports. A few users recently lost their top level playlists (Library, Music, Photos, Video) and we helped them recover them.

When/if this problem happens again, we really need you to contact us immediately so we can see what has happened in the database files. That way we can fix the issue. So, please email us at support [at] conceiva [dot] com when/if it happens again.