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Thread: Samsung BD_C5500 won't recognise files and crashes

  1. #1
    Join Date
    Mar 2011
    Posts
    2

    Default Samsung BD_C5500 won't recognise files and crashes

    I have just installed Mezzmo 2.2.0.0 and I am having drop-out problems and not recognizing some formats. When I go to trans-coder settings I get a Warning message saying "Could not get build date from ffmpeg.exe check that ffmpeg is operating correctly". If I browse to the same path that the application folder is in and select the path again then it recognizes the build date as Feb 2011. When I close the window and re-open it I get the error message again. Not quite sure what to download for the latest ffmpeg.
    I am running XP Pro, SP3, P4 2.4ghz, 1gb Ram and a Samsung C5500 BD Player over home wire D-Link DHP-302.
    Any help appreciated.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then close and start Mezzmo again and go to the Transcoding Settings dialog. After you get that warning message, close down Mezzmo again and send in the logs to support (at) conceiva (dot) com - we'll investigate what's happening.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Mar 2011
    Posts
    2

    Default

    Thanks Dennis, log just sent.

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