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Thread: Mezzmo crashes when sharing files and other problem for playing videos

  1. #1

    Default Mezzmo crashes when sharing files and other problem for playing videos

    I installed the software, ran it, put it username/password, then it started processing sharing the folders: My documents/my vidoes, my pictures, and my music. Before it finished sharing, it crashed, showing error "Runtime Error!: abnormal program termination". Then I started it again, and it crashes immediately. I uninstalled, and reinstalled, and got the same problem. I tried registry cleaner, but it didn't help.

    Then I reinstalled it again, stop all sharing folders, it's working fine.Then I shared another folder, it's fine. Then I added my music, it crashes again. In my music folder, I have lots of mp3 files, some wmv files, mp4, playlists, wma, subfolders. Now it crashes again when I start it, probably because it will automatically tries to process sharing the My Music folder. I have re-uninstall and repeat the whole process. I don't know if there is a way to remove the My Music sharing without start the program.

    Another problem, when it plays videos, it plays some videos. For .wmv files, it can see the image of the video, like on youtube, but it shows "Not supported Video Codec", what should I do?

    I plays one rmvb file. Some other rmvb files have some header commercial. For those files, it plays the commercial and then skip the whole video. Why is that? Can I fix it?

    Thanks a lot.
    Last edited by cunyalen; 04-06-2011 at 10:19 PM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Can you please reinstall again (making sure to delete the library when uninstalling), then turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) and then add the folders. That way when it crashes next time we'll have some logs - please send those in to support (at) conceiva (dot) com and we'll try to figure out which file causes this.

    When you say you are playing videos - are you playing them on your PC or on some device? If a device, which device is it? If it's on your PC, then Mezzmo uses your media player to play videos and if that's missing codecs, then you'll need to install these.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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