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Thread: PS3 Unsupported data error

  1. #1
    Join Date
    Apr 2011
    Posts
    2

    Default PS3 Unsupported data error

    For some reason when I try to watch a file with the following FFmpeg data I get a "Unsupported Data" error message.

    FFmpeg version git-N-28463-gc5dcb3d, Copyright (c) 2000-2011 the FFmpeg developers
    built on Apr 20 2011 10:16:52 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 50. 40. 1 / 50. 40. 1
    libavcodec 52.120. 0 / 52.120. 0
    libavformat 52.108. 0 / 52.108. 0
    libavdevice 52. 4. 0 / 52. 4. 0
    libavfilter 1. 79. 1 / 1. 79. 1
    libswscale 0. 13. 0 / 0. 13. 0
    [matroska,webm @ 01824fe0] Unknown entry 0x63C9
    Last message repeated 1 times
    [matroska,webm @ 01824fe0] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'G:\Videos\TV Series\Smallville\Season 10\18 Booster.mkv':
    Duration: 00:41:33.00, start: 0.000000, bitrate: 384 kb/s
    Stream #0.0(eng): Video: h264 (High), yuv420p, 1280x720, PAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s (default)
    Metadata:
    title : English
    Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English
    At least one output file must be specified


    ---> DB Level Info: 31
    But this file with what looks to me to be the same settings plays just fine.
    FFmpeg version git-N-28463-gc5dcb3d, Copyright (c) 2000-2011 the FFmpeg developers
    built on Apr 20 2011 10:16:52 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 50. 40. 1 / 50. 40. 1
    libavcodec 52.120. 0 / 52.120. 0
    libavformat 52.108. 0 / 52.108. 0
    libavdevice 52. 4. 0 / 52. 4. 0
    libavfilter 1. 79. 1 / 1. 79. 1
    libswscale 0. 13. 0 / 0. 13. 0
    [matroska,webm @ 00354fe0] Unknown entry 0x63C9
    Last message repeated 1 times
    [matroska,webm @ 00354fe0] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'G:\Videos\TV Series\Smallville\Season 10\17 Kent.mkv':
    Duration: 00:41:47.00, start: 0.000000, bitrate: 384 kb/s
    Stream #0.0(eng): Video: h264 (High), yuv420p, 1280x720, PAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0.1(eng): Audio: ac3, 48000 Hz, 5.1, s16, 384 kb/s (default)
    Metadata:
    title : English
    Stream #0.2(eng): Subtitle: [0][0][0][0] / 0x0000
    Metadata:
    title : English
    At least one output file must be specified


    ---> DB Level Info: 31
    I'd really love some help figuring this out.

  2. #2
    Join Date
    Jan 2011
    Location
    Saskatoon, SK, Canada
    Posts
    106

    Default

    Any chance there's some corruption of the file? Maybe try rebuilding it with mkv merge and try again. Might not hurt to send the Conceiva guys a log of it happening if rebuilding the mkv doesn't help.

  3. #3
    Join Date
    Apr 2011
    Posts
    2

    Default

    Aaron, I'll give MKV Merge a try but when playing the file on my computer there are no problems at all. I even tried taking the transcoded file and copying it to the PS3 (after correcting the file extension) and it still wouldn't play.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    It could be that FFmpeg cannot read the file for some reason, and thus cannot transcode it for the PS3. Give mkv merge a try and if that does not help, contact us at support [at] conceiva [dot] com for further help.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
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