PS3 says "unsupported data" when streaming from Mezzmo

**mgab** · 05-19-2011, 11:35 AM

Hello, I am trying to figure out why the PS3 will not play my files that I want to stream from my computer using Mezzmo. I can get the files to play if I turn on the transoding option for the PS3 but I would prefer not to do any transcoding. I can take the exact same file and put it on the PS3 hard drive and it will play it fine.

The files were created using handbrake 0.9.5 The Video is h.264 and the audio is ac3 passthru. I went to the handbrake forums asking what I might be doing wrong with the encoding and they said that the setting I used should work just fine on the PS3 and advised me to put a copy on the hard drive and try it. Sure enough the file plays just fine.

So I am wondering if there is something I am missing as to why the PS3 cannot stream the exact same files through Mezzmo.

Steve

**Paul** · 05-19-2011, 11:36 AM

Hello Steve,

Can you please post FFmpeg information on one of those files (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command) and I'll take a look.

**mgab** · 05-19-2011, 11:44 AM

Here is the info for the file that plays on the PS3 hard drive but won't stream without transcoding.

FFmpeg version git-N-28463-gc5dcb3d, Copyright (c) 2000-2011 the FFmpeg developers
built on Apr 20 2011 10:16:52 with gcc 4.4.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
libavutil 50. 40. 1 / 50. 40. 1
libavcodec 52.120. 0 / 52.120. 0
libavformat 52.108. 0 / 52.108. 0
libavdevice 52. 4. 0 / 52. 4. 0
libavfilter 1. 79. 1 / 1. 79. 1
libswscale 0. 13. 0 / 0. 13. 0
[mov,mp4,m4a,3gp,3g2,mj2 @ 002b4d40] max_analyze_duration reached
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'D:\Videos\Finding Nemo.mp4':
Metadata:
major_brand : mp42
minor_version : 0
compatible_brands: mp42isomavc1
creation_time : 2011-05-17 11:02:39
encoder : HandBrake 0.9.5 2011010300
Duration: 01:40:33.27, start: 0.000000, bitrate: 2390 kb/s
Chapter #0.0: start -0.083411, end 239.072167
Metadata:
title : Chapter 1
Chapter #0.1: start 239.072167, end 316.149167
Metadata:
title : Chapter 2
Chapter #0.2: start 316.149167, end 658.157500
Metadata:
title : Chapter 3
Chapter #0.3: start 658.157500, end 716.590867
Metadata:
title : Chapter 4
Chapter #0.4: start 716.590867, end 829.411911
Metadata:
title : Chapter 5
Chapter #0.5: start 829.411911, end 969.635333
Metadata:
title : Chapter 6
Chapter #0.6: start 969.635333, end 1110.609500
Metadata:
title : Chapter 7
Chapter #0.7: start 1110.609500, end 1512.344167
Metadata:
title : Chapter 8
Chapter #0.8: start 1512.344167, end 1835.166667
Metadata:
title : Chapter 9
Chapter #0.9: start 1835.166667, end 1961.292667
Metadata:
title : Chapter 10
Chapter #0.10: start 1961.292667, end 2153.860033
Metadata:
title : Chapter 11
Chapter #0.11: start 2153.860033, end 2399.438700
Metadata:
title : Chapter 12
Chapter #0.12: start 2399.438700, end 2678.550867
Metadata:
title : Chapter 13
Chapter #0.13: start 2678.550867, end 2872.703167
Metadata:
title : Chapter 14
Chapter #0.14: start 2872.703167, end 3068.565500
Metadata:
title : Chapter 15
Chapter #0.15: start 3068.565500, end 3347.177167
Metadata:
title : Chapter 16
Chapter #0.16: start 3347.177167, end 3636.174200
Metadata:
title : Chapter 17
Chapter #0.17: start 3636.174200, end 3900.897000
Metadata:
title : Chapter 18
Chapter #0.18: start 3900.897000, end 4002.331667
Metadata:
title : Chapter 19
Chapter #0.19: start 4002.331667, end 4090.419667
Metadata:
title : Chapter 20
Chapter #0.20: start 4090.419667, end 4379.708667
Metadata:
title : Chapter 21
Chapter #0.21: start 4379.708667, end 4435.431000
Metadata:
title : Chapter 22
Chapter #0.22: start 4435.431000, end 4540.369167
Metadata:
title : Chapter 23
Chapter #0.23: start 4540.369167, end 4701.530167
Metadata:
title : Chapter 24
Chapter #0.24: start 4701.530167, end 4897.893000
Metadata:
title : Chapter 25
Chapter #0.25: start 4897.893000, end 5049.711333
Metadata:
title : Chapter 26
Chapter #0.26: start 5049.711333, end 5194.564367
Metadata:
title : Chapter 27
Chapter #0.27: start 5194.564367, end 5346.841500
Metadata:
title : Chapter 28
Chapter #0.28: start 5346.841500, end 5431.592833
Metadata:
title : Chapter 29
Chapter #0.29: start 5431.592833, end 5543.371167
Metadata:
title : Chapter 30
Chapter #0.30: start 5543.371167, end 5584.579000
Metadata:
title : Chapter 31
Chapter #0.31: start 5584.579000, end 6033.277244
Metadata:
title : Chapter 32
Stream #0.0(und): Video: h264 (High), yuv420p, 720x480 [PAR 32:27 DAR 16:9], 1939 kb/s, 23.98 fps, 23.98 tbr, 90k tbn, 47.95 tbc
Metadata:
creation_time : 2011-05-17 11:02:39
Stream #0.1(eng): Audio: ac3, 48000 Hz, 6 channels, s16, 448 kb/s
Metadata:
creation_time : 2011-05-17 11:02:39
Stream #0.2(und): Subtitle: text / 0x74786574, 0 kb/s
Metadata:
creation_time : 2011-05-17 11:02:39
At least one output file must be specified

---> DB Level Info: 31

**Paul** · 05-19-2011, 12:33 PM

Yes, that file will be transcoded as per the current device profile since we found that files with same characteristics, but encoded by QuickTime, do not play on the PS3.

To pass it through, edit the SonyPlaystation3.prf in your DeviceProfiles folder (see this thread for its location: http://forum.conceiva.com/showthread...ofiles-located) and remove the comments ("") in the "mov,mp4,m4a,3gp,3g2,mj2" container. Please let me know if you need help with that.

**mgab** · 05-19-2011, 01:14 PM

I think I need help editing the file. I found the PS3 profile. I opened it with wordpad and went to edit it but it wants to save as a text document. I have no idea what program to use to edit that kind of file.

**Paul** · 05-19-2011, 01:17 PM

Just edit it with Notepad (or Wordpad is fine too). It's read-only, so you'll need to remove the read-only attribute before you save it. After that, restart the server and try again.

**mgab** · 05-19-2011, 02:13 PM

Dennis,
That doesn't appear to have any effect. Still getting "unsupported data" on the PS3 when I turn off transcoding. I tried two different ways of removing the 
Please let me know if I did not do this correctly.

First attemt looked like this with the blank spaces left in:

<avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
<video>
<format id="mpeg4" encode="0">
</format>
</video>

<video>
<format id="h264" encode="0">
</format>
</video>

<audio>
<format id="aac" encode="0">
</format>
</audio>
</avcontainer>
<avcontainer id="asf" name="asf_audio" encode="0" mimetype="audio/x-ms-wma">
<audio>
<format id="wma2" encode="0">
</format>
</audio>
<audio>
<format id="wmav2" encode="0">
</format>
</audio>
</avcontainer>
<avcontainer id="mp3" name="mp3" encode="0" mimetype="audio/mpeg" baseline="1" dlnaprofile="MP3" supportschunked="0">
<audio>
<format id="mp3" encode="0" codec="libmp3lame">
<maxbitrate>320000</maxbitrate>
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
<samplingrate>48000</samplingrate>
<samplingrate>44100</samplingrate>
<samplingrate>32000</samplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="aac" encode="0" mimetype="audio/x-aac" supportschunked="0">
<audio>
<format id="aac" encode="0">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="3gp" name="3gp" encode="0" mimetype="audio/3gpp">
<audio>
<format id="3gp" encode="0">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="mp4" name="mp4" encode="0" mimetype="audio/mp4">
<audio>
<format id="mp4" encode="0" codec="mpeg4">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>

And the second attemtp looked like this with the blank spaces removed:

<avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
<video>
<format id="mpeg4" encode="0">
</format>
</video>
<video>
<format id="h264" encode="0">
</format>
</video>
<audio>
<format id="aac" encode="0">
</format>
</audio>
</avcontainer>
<avcontainer id="asf" name="asf_audio" encode="0" mimetype="audio/x-ms-wma">
<audio>
<format id="wma2" encode="0">
</format>
</audio>
<audio>
<format id="wmav2" encode="0">
</format>
</audio>
</avcontainer>
<avcontainer id="mp3" name="mp3" encode="0" mimetype="audio/mpeg" baseline="1" dlnaprofile="MP3" supportschunked="0">
<audio>
<format id="mp3" encode="0" codec="libmp3lame">
<maxbitrate>320000</maxbitrate>
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
<samplingrate>48000</samplingrate>
<samplingrate>44100</samplingrate>
<samplingrate>32000</samplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="aac" encode="0" mimetype="audio/x-aac" supportschunked="0">
<audio>
<format id="aac" encode="0">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="3gp" name="3gp" encode="0" mimetype="audio/3gpp">
<audio>
<format id="3gp" encode="0">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>
<avcontainer id="mp4" name="mp4" encode="0" mimetype="audio/mp4">
<audio>
<format id="mp4" encode="0" codec="mpeg4">
<maxsamplingrate>48000</maxsamplingrate>
<minsamplingrate>11025</minsamplingrate>
</format>
</audio>
</avcontainer>

**Paul** · 05-19-2011, 02:16 PM

Looks correct (the second way should work for sure). Did you restart Mezzmo server after you saved the file? You overwrote the device profile, right (as opposed to saving it using another filename)?

**mgab** · 05-19-2011, 02:24 PM

Yes, once I turned off the read-only it allowed me to over write the original. I tried a bunch of different restart options. Everything from restarting the mezzmo server to restarting the whole computer and restarted the PS3 also.

**Paul** · 05-19-2011, 02:40 PM

Sorry, I forgot that you also need to add the audio stream. So, just replace that container with the following:

Code:

        <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
                <video>
                        <format id="mpeg4" encode="0">
                        </format>
                </video>
                <video>
                        <format id="h264" encode="0">
                        </format>
                </video>
                <audio>
                        <format id="aac" encode="0">
                        </format>
                </audio>
                <audio>
                        <format id="ac3" encode="0">
                        </format>
                </audio>
        </avcontainer>