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Thread: PS3 says "unsupported data" when streaming from Mezzmo

  1. #1

    Default PS3 says "unsupported data" when streaming from Mezzmo

    Hello, I am trying to figure out why the PS3 will not play my files that I want to stream from my computer using Mezzmo. I can get the files to play if I turn on the transoding option for the PS3 but I would prefer not to do any transcoding. I can take the exact same file and put it on the PS3 hard drive and it will play it fine.

    The files were created using handbrake 0.9.5 The Video is h.264 and the audio is ac3 passthru. I went to the handbrake forums asking what I might be doing wrong with the encoding and they said that the setting I used should work just fine on the PS3 and advised me to put a copy on the hard drive and try it. Sure enough the file plays just fine.

    So I am wondering if there is something I am missing as to why the PS3 cannot stream the exact same files through Mezzmo.


    Steve

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hello Steve,

    Can you please post FFmpeg information on one of those files (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command) and I'll take a look.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Here is the info for the file that plays on the PS3 hard drive but won't stream without transcoding.

    FFmpeg version git-N-28463-gc5dcb3d, Copyright (c) 2000-2011 the FFmpeg developers
    built on Apr 20 2011 10:16:52 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 50. 40. 1 / 50. 40. 1
    libavcodec 52.120. 0 / 52.120. 0
    libavformat 52.108. 0 / 52.108. 0
    libavdevice 52. 4. 0 / 52. 4. 0
    libavfilter 1. 79. 1 / 1. 79. 1
    libswscale 0. 13. 0 / 0. 13. 0
    [mov,mp4,m4a,3gp,3g2,mj2 @ 002b4d40] max_analyze_duration reached
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'D:\Videos\Finding Nemo.mp4':
    Metadata:
    major_brand : mp42
    minor_version : 0
    compatible_brands: mp42isomavc1
    creation_time : 2011-05-17 11:02:39
    encoder : HandBrake 0.9.5 2011010300
    Duration: 01:40:33.27, start: 0.000000, bitrate: 2390 kb/s
    Chapter #0.0: start -0.083411, end 239.072167
    Metadata:
    title : Chapter 1
    Chapter #0.1: start 239.072167, end 316.149167
    Metadata:
    title : Chapter 2
    Chapter #0.2: start 316.149167, end 658.157500
    Metadata:
    title : Chapter 3
    Chapter #0.3: start 658.157500, end 716.590867
    Metadata:
    title : Chapter 4
    Chapter #0.4: start 716.590867, end 829.411911
    Metadata:
    title : Chapter 5
    Chapter #0.5: start 829.411911, end 969.635333
    Metadata:
    title : Chapter 6
    Chapter #0.6: start 969.635333, end 1110.609500
    Metadata:
    title : Chapter 7
    Chapter #0.7: start 1110.609500, end 1512.344167
    Metadata:
    title : Chapter 8
    Chapter #0.8: start 1512.344167, end 1835.166667
    Metadata:
    title : Chapter 9
    Chapter #0.9: start 1835.166667, end 1961.292667
    Metadata:
    title : Chapter 10
    Chapter #0.10: start 1961.292667, end 2153.860033
    Metadata:
    title : Chapter 11
    Chapter #0.11: start 2153.860033, end 2399.438700
    Metadata:
    title : Chapter 12
    Chapter #0.12: start 2399.438700, end 2678.550867
    Metadata:
    title : Chapter 13
    Chapter #0.13: start 2678.550867, end 2872.703167
    Metadata:
    title : Chapter 14
    Chapter #0.14: start 2872.703167, end 3068.565500
    Metadata:
    title : Chapter 15
    Chapter #0.15: start 3068.565500, end 3347.177167
    Metadata:
    title : Chapter 16
    Chapter #0.16: start 3347.177167, end 3636.174200
    Metadata:
    title : Chapter 17
    Chapter #0.17: start 3636.174200, end 3900.897000
    Metadata:
    title : Chapter 18
    Chapter #0.18: start 3900.897000, end 4002.331667
    Metadata:
    title : Chapter 19
    Chapter #0.19: start 4002.331667, end 4090.419667
    Metadata:
    title : Chapter 20
    Chapter #0.20: start 4090.419667, end 4379.708667
    Metadata:
    title : Chapter 21
    Chapter #0.21: start 4379.708667, end 4435.431000
    Metadata:
    title : Chapter 22
    Chapter #0.22: start 4435.431000, end 4540.369167
    Metadata:
    title : Chapter 23
    Chapter #0.23: start 4540.369167, end 4701.530167
    Metadata:
    title : Chapter 24
    Chapter #0.24: start 4701.530167, end 4897.893000
    Metadata:
    title : Chapter 25
    Chapter #0.25: start 4897.893000, end 5049.711333
    Metadata:
    title : Chapter 26
    Chapter #0.26: start 5049.711333, end 5194.564367
    Metadata:
    title : Chapter 27
    Chapter #0.27: start 5194.564367, end 5346.841500
    Metadata:
    title : Chapter 28
    Chapter #0.28: start 5346.841500, end 5431.592833
    Metadata:
    title : Chapter 29
    Chapter #0.29: start 5431.592833, end 5543.371167
    Metadata:
    title : Chapter 30
    Chapter #0.30: start 5543.371167, end 5584.579000
    Metadata:
    title : Chapter 31
    Chapter #0.31: start 5584.579000, end 6033.277244
    Metadata:
    title : Chapter 32
    Stream #0.0(und): Video: h264 (High), yuv420p, 720x480 [PAR 32:27 DAR 16:9], 1939 kb/s, 23.98 fps, 23.98 tbr, 90k tbn, 47.95 tbc
    Metadata:
    creation_time : 2011-05-17 11:02:39
    Stream #0.1(eng): Audio: ac3, 48000 Hz, 6 channels, s16, 448 kb/s
    Metadata:
    creation_time : 2011-05-17 11:02:39
    Stream #0.2(und): Subtitle: text / 0x74786574, 0 kb/s
    Metadata:
    creation_time : 2011-05-17 11:02:39
    At least one output file must be specified


    ---> DB Level Info: 31

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    Yes, that file will be transcoded as per the current device profile since we found that files with same characteristics, but encoded by QuickTime, do not play on the PS3.

    To pass it through, edit the SonyPlaystation3.prf in your DeviceProfiles folder (see this thread for its location: http://forum.conceiva.com/showthread...ofiles-located) and remove the comments ("<!--" and "-->") in the "mov,mp4,m4a,3gp,3g2,mj2" container. Please let me know if you need help with that.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    I think I need help editing the file. I found the PS3 profile. I opened it with wordpad and went to edit it but it wants to save as a text document. I have no idea what program to use to edit that kind of file.

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Just edit it with Notepad (or Wordpad is fine too). It's read-only, so you'll need to remove the read-only attribute before you save it. After that, restart the server and try again.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Dennis,
    That doesn't appear to have any effect. Still getting "unsupported data" on the PS3 when I turn off transcoding. I tried two different ways of removing the <!-- and -->
    Please let me know if I did not do this correctly.

    First attemt looked like this with the blank spaces left in:

    <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
    <video>
    <format id="mpeg4" encode="0">
    </format>
    </video>

    <video>
    <format id="h264" encode="0">
    </format>
    </video>

    <audio>
    <format id="aac" encode="0">
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="asf" name="asf_audio" encode="0" mimetype="audio/x-ms-wma">
    <audio>
    <format id="wma2" encode="0">
    </format>
    </audio>
    <audio>
    <format id="wmav2" encode="0">
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mp3" name="mp3" encode="0" mimetype="audio/mpeg" baseline="1" dlnaprofile="MP3" supportschunked="0">
    <audio>
    <format id="mp3" encode="0" codec="libmp3lame">
    <maxbitrate>320000</maxbitrate>
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    <samplingrate>48000</samplingrate>
    <samplingrate>44100</samplingrate>
    <samplingrate>32000</samplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="aac" encode="0" mimetype="audio/x-aac" supportschunked="0">
    <audio>
    <format id="aac" encode="0">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="3gp" name="3gp" encode="0" mimetype="audio/3gpp">
    <audio>
    <format id="3gp" encode="0">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mp4" name="mp4" encode="0" mimetype="audio/mp4">
    <audio>
    <format id="mp4" encode="0" codec="mpeg4">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>




    And the second attemtp looked like this with the blank spaces removed:

    <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
    <video>
    <format id="mpeg4" encode="0">
    </format>
    </video>
    <video>
    <format id="h264" encode="0">
    </format>
    </video>
    <audio>
    <format id="aac" encode="0">
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="asf" name="asf_audio" encode="0" mimetype="audio/x-ms-wma">
    <audio>
    <format id="wma2" encode="0">
    </format>
    </audio>
    <audio>
    <format id="wmav2" encode="0">
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mp3" name="mp3" encode="0" mimetype="audio/mpeg" baseline="1" dlnaprofile="MP3" supportschunked="0">
    <audio>
    <format id="mp3" encode="0" codec="libmp3lame">
    <maxbitrate>320000</maxbitrate>
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    <samplingrate>48000</samplingrate>
    <samplingrate>44100</samplingrate>
    <samplingrate>32000</samplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="aac" encode="0" mimetype="audio/x-aac" supportschunked="0">
    <audio>
    <format id="aac" encode="0">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="3gp" name="3gp" encode="0" mimetype="audio/3gpp">
    <audio>
    <format id="3gp" encode="0">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>
    <avcontainer id="mp4" name="mp4" encode="0" mimetype="audio/mp4">
    <audio>
    <format id="mp4" encode="0" codec="mpeg4">
    <maxsamplingrate>48000</maxsamplingrate>
    <minsamplingrate>11025</minsamplingrate>
    </format>
    </audio>
    </avcontainer>

  8. #8
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    Location
    Melbourne, Australia
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    Default

    Looks correct (the second way should work for sure). Did you restart Mezzmo server after you saved the file? You overwrote the device profile, right (as opposed to saving it using another filename)?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Yes, once I turned off the read-only it allowed me to over write the original. I tried a bunch of different restart options. Everything from restarting the mezzmo server to restarting the whole computer and restarted the PS3 also.

  10. #10
    Join Date
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    Default

    Sorry, I forgot that you also need to add the audio stream. So, just replace that container with the following:

    Code:
            <avcontainer id="mov,mp4,m4a,3gp,3g2,mj2" name="h264aac" encode="0" mimetype="video/mp4" supportschunked="0">
                    <video>
                            <format id="mpeg4" encode="0">
                            </format>
                    </video>
                    <video>
                            <format id="h264" encode="0">
                            </format>
                    </video>
                    <audio>
                            <format id="aac" encode="0">
                            </format>
                    </audio>
                    <audio>
                            <format id="ac3" encode="0">
                            </format>
                    </audio>
            </avcontainer>

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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