Dennis, that appears to have worked
I didn't have time to test everything yet but I could now see the thumbnails on the ps3 and I played a couple of different files and all seemed well.

It seems to have fixed another issue that I was willing to live with too. Before the fix I couldn't play the same file more than once without restarting the PS3 and after a quick test I was able to play the same file two times in a row with no hiccups.

Only thing I forgot to check is if it reporting the right file size now. Before the fix it was showing all my files as 128GB. I will report back if it fixed that problem too.

Thank you for all the help. Best customer service I have ever received.

Steve