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Thread: New user confusion...

  1. #1

    Default New user confusion...

    Hi
    I'm evaluating Mezzmo at pres but have to say I'll prob purchase when the trial ends as it works - well mostly!
    I have a Panasonic plasma G20 connected to my network. I also have a Netgear Duo NAS box where I keep all the films I want to watch. I run Mezzmo on my desktop PC (a dual core AMD of 3 year vintage!)
    When I watch some films, say recorded as an MP4, I'm finding it occasionally stutters/stops but then goes again.
    My question is, is running mezzmo on one machine and having my films stored on on another causing this problem? If not, what can I do to resolve it please?
    David
    Last edited by YorkshireDave; 06-22-2011 at 08:51 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi David,

    My first guess would be that those files are being transcoded and the CPU is not powerful enough to transcode for real-time playback. If they're native (not being transcoded), then possibly the network could be an issue (if it's wireless). Can you please post FFmpeg information (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command) on one of those files, and also please tell me which device profile you're using.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    Here Dennis. The network is 1000mps and wired so I'd be rather miffed it it was that! Once I'd closed 'everything' down (including virus software) it did improve a little. Is it best if the file is one the same PC?

    ffmpeg version git-N-30186-gd9d5603, Copyright (c) 2000-2011 the FFmpeg developers
    built on May 25 2011 12:16:07 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 2. 1 / 51. 2. 1
    libavcodec 53. 6. 0 / 53. 6. 0
    libavformat 53. 2. 0 / 53. 2. 0
    libavdevice 53. 0. 0 / 53. 0. 0
    libavfilter 2. 10. 0 / 2. 10. 0
    libswscale 0. 14. 0 / 0. 14. 0
    libpostproc 51. 2. 0 / 51. 2. 0

    Seems stream 0 codec frame rate differs from container frame rate: 47.95 (66893/1395) -> 23.98 (66893/2790)
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\\Nasbox01\films\Harry Potter And The Deathly Hallows Part 1.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isom
    creation_time : 2011-03-30 09:11:02
    Duration: 02:26:05.31, start: 0.000000, bitrate: 2450 kb/s
    Stream #0.0(und): Video: h264 (High), yuv420p, 1280x528 [PAR 1:1 DAR 80:33], 2046 kb/s, 23.98 fps, 23.98 tbr, 66893 tbn, 47.95 tbc
    Metadata:
    creation_time : 2011-03-29 16:09:49
    Stream #0.1(und): Audio: aac, 48000 Hz, 5.1, s16, 400 kb/s
    Metadata:
    creation_time : 2011-03-30 09:20:29
    At least one output file must be specified


    ---> DB Level Info: 41
    Last edited by YorkshireDave; 06-22-2011 at 08:54 AM.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    If you're using the Panasonic Viera device profile, then this file will be transcoded. Most likely it's not transcoded quickly enough.

    Please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing it again and once it starts to stutter, stop the server and send zipped up logs to support (at) conceiva (dot) com and we'll take a look.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    how do I use a Viera device profile or know if I am?

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Just click on the Media Devices button in the toolbar and it'll show what you have and what device profiles you are using.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    Each time I close down I also get:
    MexxmoMediaServer.exe app error.
    Instruction at 0x0000000 referenced memory at 0x0000000. Memory could not be 'read'.
    Any ideas?

  8. #8
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    There're a few possibilities; if you send in the logs, perhaps they'll give us more hints.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  9. #9

    Default

    Its th ecorrect profile. And it also says its a gigabyte connection.

  10. #10
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Ok, so just leave those settings as they are and send in the logs and we'll see what's going on.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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