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Thread: Samsung LN40B650T1F "File Not Supported" error

  1. #1
    Join Date
    Jun 2011
    Posts
    3

    Default Samsung LN40B650T1F "File Not Supported" error

    For some odd reason my tv stopped supporting .mp4 videos. Last night they were playing, I'm not sure if they were being transcoded before and they suddenly decided to stop. I'm also experiencing audio problems with .mvk files. The sound will stop and start up 2 or 3 seconds later and continue to lag behind the video.

    Here is the ffmpeg for the one of the .mp4 file

    ffmpeg version git-N-30186-gd9d5603, Copyright (c) 2000-2011 the FFmpeg developers
    built on May 25 2011 12:16:07 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 2. 1 / 51. 2. 1
    libavcodec 53. 6. 0 / 53. 6. 0
    libavformat 53. 2. 0 / 53. 2. 0
    libavdevice 53. 0. 0 / 53. 0. 0
    libavfilter 2. 10. 0 / 2. 10. 0
    libswscale 0. 14. 0 / 0. 14. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Public\Videos\The.Adjustment.Bureau.2011 .720p.BRRip.x264.AAC-ViSiON.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isom
    creation_time : 2011-06-08 17:10:34
    Duration: 01:45:50.42, start: 0.000000, bitrate: 2165 kb/s
    Stream #0.0(und): Video: h264 (High), yuv420p, 1280x688 [PAR 1:1 DAR 80:43], 1844 kb/s, 23.98 fps, 23.98 tbr, 10000k tbn, 47.95 tbc
    Metadata:
    creation_time : 2011-06-08 15:34:05
    Stream #0.1(und): Audio: aac, 48000 Hz, 5.1, s16, 316 kb/s
    Metadata:
    creation_time : 2011-06-08 17:11:19
    At least one output file must be specified


    ---> DB Level Info: 51

    Here is an ffmpeg for the .mvk

    ffmpeg version git-N-30186-gd9d5603, Copyright (c) 2000-2011 the FFmpeg developers
    built on May 25 2011 12:16:07 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffprobe --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 2. 1 / 51. 2. 1
    libavcodec 53. 6. 0 / 53. 6. 0
    libavformat 53. 2. 0 / 53. 2. 0
    libavdevice 53. 0. 0 / 53. 0. 0
    libavfilter 2. 10. 0 / 2. 10. 0
    libswscale 0. 14. 0 / 0. 14. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    [matroska,webm @ 014444a0] max_analyze_duration 5000000 reached at 5002000
    [matroska,webm @ 014444a0] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'C:\Users\Public\Videos\vedett-rango.720p.mkv':
    Duration: 01:51:50.08, start: 0.000000, bitrate: 1536 kb/s
    Stream #0.0(eng): Video: h264 (High), yuv420p, 1280x528, PAR 1:1 DAR 80:33, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0.1: Audio: dca (DTS), 48000 Hz, 5.1, s16, 1536 kb/s (default)
    Stream #0.2: Subtitle: [0][0][0][0] / 0x0000
    At least one output file must be specified


    ---> DB Level Info: 31

    any help would be much appreciated.


    Thanks in advance,

    Nawtdrye

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Can you please tell me which device profile (check the Media Devices dialog if you're not sure) you're using? It's possible that the device profile has changed (we had an issue where device profiles could sometimes change in some certain circumstances), so I'd recommend checking the Media Devices dialog in any case to see what the current profile is.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jun 2011
    Posts
    3

    Default

    It's currently using the Samsung B profile.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    The first file should be passed through natively - have you tried playing the same file before or just similar MP4s? The MKV will need transcoding (because of the DTS audio stream).

    Can you please turn on logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing those files and once they fail, stop the server and send the logs to support (at) conceiva (dot) com?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jun 2011
    Posts
    3

    Default

    I've tried replaying the same file along with similar files many times and they just don't work, I'll email the logs as soon as i get the chance.

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