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Thread: Install Error

  1. #1
    Join Date
    Aug 2011
    Posts
    1

    Default Install Error

    Wanted to try Mezzmo. Downloaded the software tried to install it and got the following error while installing.

    Error Code: -5001 : 0x80070002
    Error Information:
    >SetupNew\setup.cpp (142)
    PAPP:
    PVENDOR:
    PGUID:
    $
    @Windows 7 / Server 2008 R2 Service Pack 1 (7601)
    IE Version: 9.0.8112.16421

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We've never seen that error come up before.

    Did you download from our (www.conceiva.com) site or from somewhere else?

    Do you have an antivirus or any other security software running? If you do, can you please try disabling it and try to install again?

    If it doesn't install with the antivirus turned off, can you please e-mail support (at) conceiva (dot) com and we'll try to figure this out.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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