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Thread: No Items to display

  1. #1
    Join Date
    Aug 2011
    Posts
    2

    Default No Items to display

    I have installed Mezzmo, have got it working, loaded it with media and am able to see it on my Sony TV. I can also see the various media types (Album Artists, All Music Files etc.), but when I try to select a media type, I am always told by the TV that there are no items to display. In Mezzmo, I can see the media. UPNP is turned off, the Mezzmo port is opened on the router. The attempt to read the media is not registered under Media Devices.

    What to do?
    Last edited by Petrarch; 08-28-2011 at 08:31 AM.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    A few things to try:

    1. Be careful that you are not trying to browse & play music while you are in the Videos section on your Sony TV. You will have to navigate to the Music section on your TV and then browse/play music form Mezzmo. The same goes for videos and photos. Many users make this mistake initially.
    2. Please go through all the steps in this FAQ. Typically, they fix most users' problems relating to unable to connect/play media issues from Mezzmo on their device.
      http://forum.conceiva.com/showthread...ur-DLNA-device
    3. Reboot your router. It may need this to make your router changes to take effect.


    If still no luck, then let us know and we will help you further.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Aug 2011
    Posts
    2

    Default

    Thanks for the reply. I had already worked through the FAQ, no joy there. The idea with looking for photos in the photo folder had also occurred to me ;-) The router has digested all of the changes, so I could use some more suggestions please.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Given you have worked through the checklist, then we will need to see a set of logs to work out what is going wrong. Can you please enable logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try browsing and playing some files. Once it fails (no items displayed), stop the server, zip up all the logs and email them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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