I'm currently trying out your product via trial, and it plays most files I've tested on my LG 46LD550 just fine, however .mkv files with embedded subtitles will play, but not show the subtitles. Similar files in .avi format play them fine. Any ideas what I can do to resolve this?

I'm running on Windows 7 Pro x64, using latest Mezzmo 2.4.2.0 and K-Lite Codec Pack 7.7.0.