Subtitle Issue

[Ahteh]

So I'm using Mezzmo with my Samsung TV. It's not working flawlessly though. When I play an mkv file with subtitles (srt file in the same folder), this happens: It loads for a bit (I'm doing it over a wireless network), followed by the movie popping up. Next comes the weird part: The video itself starts playing at regular speed, but the timeline and the subtitles are sped through almost to the end (presumably where the subtitles end). The timeline then freezes while the movie keeps playing normally. I can't really skip backwards or forwards, sometimes when I try however it'll freeze up and go back to the movie folder.

Ideas?

[Paul]

Sounds like the movie is being transcoded. Can you please post FFmpeg information (in Mezzmo right-click on the file and use the "Get FFmpeg Information" command) and also the device profile that you are using?

[Ahteh]

[matroska,webm @ 01621000] Estimating duration from bitrate, this may be inaccurate
Input #0, matroska,webm, from 'H:\\Film\1080p\Inception\inception.mkv':
Duration: 02:28:07.96, start: 0.000000, bitrate: 1536 kb/s
Chapter #0.0: start 0.000000, end 701.743000
Metadata:
title : 00:00:00.000
Chapter #0.1: start 701.743000, end 1297.338000
Metadata:
title : 00:11:41.743
Chapter #0.2: start 1297.338000, end 1880.337000
Metadata:
title : 00:21:37.338
Chapter #0.3: start 1880.337000, end 2482.230000
Metadata:
title : 00:31:20.337
Chapter #0.4: start 2482.230000, end 3073.737000
Metadata:
title : 00:41:22.230
Chapter #0.5: start 3073.737000, end 3681.553000
Metadata:
title : 00:51:13.737
Chapter #0.6: start 3681.553000, end 4229.684000
Metadata:
title : 01:01:21.553
Chapter #0.7: start 4229.684000, end 4935.597000
Metadata:
title : 01:10:29.684
Chapter #0.8: start 4935.597000, end 5512.590000
Metadata:
title : 01:22:15.597
Chapter #0.9: start 5512.590000, end 6038.532000
Metadata:
title : 01:31:52.590
Chapter #0.10: start 6038.532000, end 6682.175000
Metadata:
title : 01:40:38.532
Chapter #0.11: start 6682.175000, end 7254.414000
Metadata:
title : 01:51:22.175
Chapter #0.12: start 7254.414000, end 7809.051000
Metadata:
title : 02:00:54.414
Chapter #0.13: start 7809.051000, end 8455.447000
Metadata:
title : 02:10:09.051
Chapter #0.14: start 8455.447000, end 8887.963000
Metadata:
title : 02:20:55.447
Stream #0.0(eng): Video: h264 (High), yuv420p, 1920x800 [SAR 1:1 DAR 12:5], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0.1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 1536 kb/s (default)
Stream #0.2(eng): Subtitle: text
At least one output file must be specified


---> DB Level Info: 41, 100
---> Frame rate: 23,98
---> Aspect ratio: 12:5

There it is.

The profile is Samsung B (My TV is an LE40B657).

[Paul]

Thanks for the info.

Yes, that will be transcoded. If you turn off transcoding, does the file play natively?

Also, if you let it finish transcoding in the background (so, just start playing it, then stop and let it finish - you can check for "ffmpeg.exe" in the Task Manager, for example to know when it's done) it should play with subtitles properly.

[Ahteh]

Alright, you're right, it has to be transcoded (The audio is in DTS which the Samsung doesn't support). Playing without transcoding = no sound.

Anyway, it's still not working properly: When I tried again today the subtitles didn't appear in any way. Also, after the sound has been transcoded (I assume that's what's happening), the timeline sticks at the end, and if I try to fast-forward the film starts over.

EDIT: This is kinda overwhelming. I tried out a lot of different movies to try to isolate the issues, or something. Here's the result: Most videos won't load subtitles at all. The few that do only has the subtitles sped through at the start, at the same rate as the audio is being transcoded.

A lot of videos are suffering from sound that skips from time to time (you'd think that's because of the transcoding, but from the looks of it the transcoding only takes a few seconds at the start of the clip.). For a few the sound is also out of sync.

The skies are falling, really. Am I doing something wrong here?

[Paul]

If you try replaying it after it has finished transcoding, does it play correctly? The timeline shouldn't skip to the end once it has finished transcoding.

Would it be possible for you to send one of your files to us (via www.megaupload.com or a similar site), so that we could test it here on our Samsung B?