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Thread: Samsung BD-C6500 not playing audio

  1. #1
    Join Date
    Sep 2011
    Location
    Virginia, USA
    Posts
    1

    Default Samsung BD-C6500 not playing audio

    I have a video that is .mkv, and it's playing the video to my Samsung BD-C6500 but not the audio.

    Looks like the video is xvid/aac, and the samsung doesn't support that. It will support xvid/ac3 format, though. Meaning the audio needs to be transcoded, but it isn't doing that.

    I'm using the Samsung C profile. Should I be using a different one?

    Here is my FFmpeg info on the file:

    ffmpeg version N-32348-g6dbac85, Copyright (c) 2000-2011 the FFmpeg developers
    built on Sep 6 2011 16:03:56 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 16. 0 / 51. 16. 0
    libavcodec 53. 13. 0 / 53. 13. 0
    libavformat 53. 11. 0 / 53. 11. 0
    libavdevice 53. 3. 0 / 53. 3. 0
    libavfilter 2. 37. 0 / 2. 37. 0
    libswscale 2. 1. 0 / 2. 1. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    [matroska,webm @ 002e11c0] max_analyze_duration 5000000 reached at 5040000
    [matroska,webm @ 002e11c0] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'C:\videos\Record of Lodoss War\Record_of_Lodoss_War_-_01.mkv':
    Duration: 00:24:44.42, start: 0.000000, bitrate: N/A
    Stream #0.0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 640x480 [SAR 12:11 DAR 16:11], SAR 1:1 DAR 4:3, 23.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default)
    Stream #0.1(eng): Audio: aac, 48000 Hz, stereo, s16 (default)
    Metadata:
    title : English
    Stream #0.2(jpn): Audio: aac, 48000 Hz, stereo, s16
    Metadata:
    title : Japanese
    Stream #0.3(eng): Subtitle: text (default)
    Metadata:
    title : English
    At least one output file must be specified


    ---> DB Level Info: 5, 15
    ---> Frame rate: 23.98
    ---> Aspect ratio: 4:3

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,646

    Default

    Looks like we need to update our device profile, I just checked and it appears that the BDP doesn't support AAC in that container, as you've noticed - thanks! Please open a support ticket and we'll send you an updated device profile to try.

    I'd recommend using the "Samsung BDP" device profile (our fix will be in that).

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