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Thread: MP4 playback problems

  1. #1
    Join Date
    Jan 2011
    Posts
    23

    Default MP4 playback problems

    Hi, i have a samsung c7000 led tv. Each time i play a mp4 file on mezzmo it will take a long time to load the video and once it starts playing it doesn't show the timeline at the top (meaning i cant FF/RR) and it also stops playing the video file once it is a few minutes into the movie. I have changed the settings from 'always deliver supported media files' to 'never deliver supported media files' with no luck.. Do you think u can help me out?

    FFmpeg information:

    ffmpeg version N-32348-g6dbac85, Copyright (c) 2000-2011 the FFmpeg developers
    built on Sep 6 2011 16:03:56 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 16. 0 / 51. 16. 0
    libavcodec 53. 13. 0 / 53. 13. 0
    libavformat 53. 11. 0 / 53. 11. 0
    libavdevice 53. 3. 0 / 53. 3. 0
    libavfilter 2. 37. 0 / 2. 37. 0
    libswscale 2. 1. 0 / 2. 1. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Movies\Zookeeper.2011.720p.BRRip.x264.AAC-ViSiON.(UsaBit.com)\Zookeeper.2011.720p.BRRip.x264 .AAC-ViSiON.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isom
    creation_time : 2011-09-19 15:13:13
    Duration: 01:41:53.21, start: 0.000000, bitrate: 2538 kb/s
    Stream #0.0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 1280x534 [SAR 1:1 DAR 640:267], 2089 kb/s, 23.98 fps, 23.98 tbr, 5000k tbn, 47.95 tbc
    Metadata:
    creation_time : 2011-09-19 00:23:58
    Stream #0.1(und): Audio: aac (mp4a / 0x6134706D), 48000 Hz, 5.1, s16, 445 kb/s
    Metadata:
    creation_time : 2011-09-19 15:14:52
    At least one output file must be specified


    ---> DB Level Info: 51, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 640:267


    ffmpeg version N-32348-g6dbac85, Copyright (c) 2000-2011 the FFmpeg developers
    built on Sep 6 2011 16:03:56 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 16. 0 / 51. 16. 0
    libavcodec 53. 13. 0 / 53. 13. 0
    libavformat 53. 11. 0 / 53. 11. 0
    libavdevice 53. 3. 0 / 53. 3. 0
    libavfilter 2. 37. 0 / 2. 37. 0
    libswscale 2. 1. 0 / 2. 1. 0
    libpostproc 51. 2. 0 / 51. 2. 0

    Seems stream 0 codec frame rate differs from container frame rate: 180000.00 (180000/1) -> 90000.00 (180000/2)
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'E:\Movies\Arthur 2011\Arthur 2011 720p BRRiP X264-RiPRG.mp4':
    Metadata:
    major_brand : mp42
    minor_version : 0
    compatible_brands: mp42isomavc1
    creation_time : 2011-06-26 04:32:04
    encoder : HandBrake 0.9.5 2011010300
    Duration: 01:49:59.61, start: 0.000000, bitrate: 1779 kb/s
    Stream #0.0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1280x720 [SAR 1:1 DAR 16:9], 1646 kb/s, 23.98 fps, 90k tbr, 90k tbn, 180k tbc
    Metadata:
    creation_time : 2011-06-26 04:32:04
    Stream #0.1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 127 kb/s
    Metadata:
    creation_time : 2011-06-26 04:32:04
    At least one output file must be specified


    ---> DB Level Info: 31, 77
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9


    thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Can you please tell me which device profile you are using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
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    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Jan 2011
    Posts
    23

    Default

    Quote Originally Posted by Dennis View Post
    Can you please tell me which device profile you are using?
    I am using Samsung C device profile

  4. #4
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    Nov 2007
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    Melbourne, Australia
    Posts
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    Default

    The first file will be transcoded because of the AAC stream (it's 5.1, while the device profile specifies a maximum of 2 channels). The second file should be streamed through natively though.

    Can you please try the "Samsung BDP" device profile, which will stream both of them through natively and see if that works better?

    Also, please do not modify any settings on the Advanced tab, as that may stop any playback. Just reset them back to default.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Jan 2011
    Posts
    23

    Default

    Changing to samsung BDP worked. Thanks for your help. Also, if i wanted to play a 3D movie would i need to change the device profile?
    FFmpeg information for that movie:

    ffmpeg version N-32348-g6dbac85, Copyright (c) 2000-2011 the FFmpeg developers
    built on Sep 6 2011 16:03:56 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 16. 0 / 51. 16. 0
    libavcodec 53. 13. 0 / 53. 13. 0
    libavformat 53. 11. 0 / 53. 11. 0
    libavdevice 53. 3. 0 / 53. 3. 0
    libavfilter 2. 37. 0 / 2. 37. 0
    libswscale 2. 1. 0 / 2. 1. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    [matroska,webm @ 003c84c0] Estimating duration from bitrate, this may be inaccurate
    Input #0, matroska,webm, from 'E:\Movies\Avatar 3D\AVATAR 3D.mkv':
    Metadata:
    title : AVATAR
    Duration: 02:41:41.65, start: 0.000000, bitrate: 1536 kb/s
    Chapter #0.0: start 0.000000, end 377.960000
    Metadata:
    title : (01)00:00:00:000
    Chapter #0.1: start 377.960000, end 473.598000
    Metadata:
    title : (02)00:06:17:960
    Chapter #0.2: start 473.598000, end 724.890000
    Metadata:
    title : (03)00:07:53:598
    Chapter #0.3: start 724.890000, end 840.464000
    Metadata:
    title : (04)00:12:04:890
    Chapter #0.4: start 840.464000, end 1200.574000
    Metadata:
    title : (05)00:14:00:464
    Chapter #0.5: start 1200.574000, end 1440.230000
    Metadata:
    title : (06)00:20:00:574
    Chapter #0.6: start 1440.230000, end 1613.278000
    Metadata:
    title : (07)00:24:00:230
    Chapter #0.7: start 1613.278000, end 1901.899000
    Metadata:
    title : (08)00:26:53:278
    Chapter #0.8: start 1901.899000, end 2013.428000
    Metadata:
    title : (09)00:31:41:899
    Chapter #0.9: start 2013.428000, end 2143.849000
    Metadata:
    title : (10)00:33:33:428
    Chapter #0.10: start 2143.849000, end 2611.859000
    Metadata:
    title : (11)00:35:43:849
    Chapter #0.11: start 2611.859000, end 2963.627000
    Metadata:
    title : (12)00:43:31:859
    Chapter #0.12: start 2963.627000, end 3269.974000
    Metadata:
    title : (13)00:49:23:627
    Chapter #0.13: start 3269.974000, end 3596.050000
    Metadata:
    title : (14)00:54:29:974
    Chapter #0.14: start 3596.050000, end 3910.197000
    Metadata:
    title : (15)00:59:56:050
    Chapter #0.15: start 3910.197000, end 4296.417000
    Metadata:
    title : (16)01:05:10:197
    Chapter #0.16: start 4296.417000, end 4511.006000
    Metadata:
    title : (17)01:11:36:417
    Chapter #0.17: start 4511.006000, end 4829.115000
    Metadata:
    title : (18)01:15:11:006
    Chapter #0.18: start 4829.115000, end 5081.910000
    Metadata:
    title : (19)01:20:29:115
    Chapter #0.19: start 5081.910000, end 5764.800000
    Metadata:
    title : (20)01:24:41:910
    Chapter #0.20: start 5764.800000, end 5875.786000
    Metadata:
    title : (21)01:36:04:800
    Chapter #0.21: start 5875.786000, end 6273.099000
    Metadata:
    title : (22)01:37:55:786
    Chapter #0.22: start 6273.099000, end 6495.488000
    Metadata:
    title : (23)01:44:33:099
    Chapter #0.23: start 6495.488000, end 6833.868000
    Metadata:
    title : (24)01:48:15:488
    Chapter #0.24: start 6833.868000, end 6932.758000
    Metadata:
    title : (25)01:53:53:868
    Chapter #0.25: start 6932.758000, end 7118.819000
    Metadata:
    title : (26)01:55:32:758
    Chapter #0.26: start 7118.819000, end 7325.568000
    Metadata:
    title : (27)01:58:38:819
    Chapter #0.27: start 7325.568000, end 7533.859000
    Metadata:
    title : (28)02:02:05:568
    Chapter #0.28: start 7533.859000, end 7801.835000
    Metadata:
    title : (29)02:05:33:859
    Chapter #0.29: start 7801.835000, end 8167.283000
    Metadata:
    title : (30)02:10:01:835
    Chapter #0.30: start 8167.283000, end 8390.840000
    Metadata:
    title : (31)02:16:07:283
    Chapter #0.31: start 8390.840000, end 8750.324000
    Metadata:
    title : (32)02:19:50:840
    Chapter #0.32: start 8750.324000, end 9074.064000
    Metadata:
    title : (33)02:25:50:324
    Chapter #0.33: start 9074.064000, end 9305.295000
    Metadata:
    title : (34)02:31:14:064
    Chapter #0.34: start 9305.295000, end 9700.690000
    Metadata:
    title : (35)02:35:05:295
    Chapter #0.35: start 9700.690000, end 9701.653325
    Metadata:
    title : (36)02:41:40:690
    Stream #0.0: Video: h264 (High), yuv420p, 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 48003.07 tbn, 47.95 tbc (default)
    Stream #0.1: Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 1536 kb/s (default)
    At least one output file must be specified


    ---> DB Level Info: 51, 100
    ---> Frame rate: 23.98
    ---> Aspect ratio: 16:9

  6. #6
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    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    I'd continue using the "BDP" device profile then, as it's more suited for your TV's firmware.

    That 3D file should be streamed through natively using the "BDP" profile as well, so it should work.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7
    Join Date
    Jan 2011
    Posts
    23

    Default

    OK thanks for the quick response

  8. #8
    Join Date
    Aug 2011
    Posts
    2

    Default

    Hello,

    I'm a fairly new customer and have a similar problem with my Samsung BCD C6500 player. I have all the newest firmware upgrades installed, but I occasionally have playback problems with mp4's.

    ffmpeg version N-32348-g6dbac85, Copyright (c) 2000-2011 the FFmpeg developers
    built on Sep 6 2011 16:03:56 with gcc 4.4.2
    configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-mingw32- --enable-static --disable-shared --enable-zlib --disable-ffplay --prefix=/media/windows/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --pkg-config=pkg-config
    libavutil 51. 16. 0 / 51. 16. 0
    libavcodec 53. 13. 0 / 53. 13. 0
    libavformat 53. 11. 0 / 53. 11. 0
    libavdevice 53. 3. 0 / 53. 3. 0
    libavfilter 2. 37. 0 / 2. 37. 0
    libswscale 2. 1. 0 / 2. 1. 0
    libpostproc 51. 2. 0 / 51. 2. 0
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'D:\Movies\Test\Test.mp4':
    Metadata:
    major_brand : isom
    minor_version : 1
    compatible_brands: isomavc1
    creation_time : 2011-09-20 02:55:48
    Duration: 01:38:41.16, start: 0.000000, bitrate: 1569 kb/s
    Stream #0.0(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p, 720x390 [SAR 1:1 DAR 24:13], 1447 kb/s, 25 fps, 25 tbr, 100 tbn, 50 tbc
    Metadata:
    creation_time : 2011-09-20 02:55:48
    Stream #0.1(eng): Audio: aac (mp4a / 0x6134706D), 48000 Hz, stereo, s16, 117 kb/s
    Metadata:
    creation_time : 2011-09-20 02:56:21
    At least one output file must be specified


    ---> DB Level Info: 42, 100
    ---> Frame rate: 25.00
    ---> Aspect ratio: 24:13


    The profile I am using is what Mezzmo auto selected for my player the Samsung BCD 3D profile. Should I be
    using the Samsung BCD profile instead? For better compatibility? When I play the same file off of my flash drive,
    the player doesn't have any problems playing it. So I know it is Mezzmo.

    By the way, this is by far the best server program out there. I don't buy too many software titles, but when I
    tried this I purchased instantly.
    Last edited by Tom; 09-27-2011 at 07:25 AM.

  9. #9
    Join Date
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    Default

    Quote Originally Posted by Tom View Post
    Hello,

    The profile I am using is what Mezzmo auto selected for my player the Samsung BCD 3D profile. Should I be
    using the Samsung BCD profile instead? For better compatibility? When I play the same file off of my flash drive,
    the player doesn't have any problems playing it. So I know it is Mezzmo.
    Hello,

    Actually playing files off a USB drive and via DLNA are two different things, so if a file plays through USB, it doesn't mean it'll play when streamed.

    I'd recommend trying the "BDP" profile as well and see if that makes a difference. If it doesn't, do you have Samsung's software installed? If you do, please try that with the above file and see if that plays it through. If it doesn't play either, then most likely there's something in the encoding of that file which makes the firmware's player reject it.

    By the way, this is by far the best server program out there. I don't buy too many software titles, but when I
    tried this I purchased instantly.
    Thank you!

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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