SHAPRP BD-HP25S will not play MKV (File cannot be played)

[pagenslave]

I am trying to stream mkv files to my Sharp 3D Blu-ray BD-HP25S

I can see the server without to many problems and i can browse to the files but it will not play the mkv's

I get the error "File cannot play"

It will allow me to play Avi files ok

The other thing I have notice is that my mkv seem to have *.mkv.mkv on the end

MKV files do work if i use the USB port on the Player

[pagenslave]

Quick Update

I have tried two 720p MKV and they seem to play ok

My previous two test files were 1080p With DTS Sound and 1 1080p without dts sound

[Paul]

The device profile specifies that it should support DTS audio, but perhaps the bitrate of those files is too high. Can you please right-click on them in Mezzmo and post the output of the "Get FFmpeg Information" command here and I'll check.

Also, please confirm that you are using the "Sharp BDP" device profile.

[pagenslave]

Hi

yes i am using the sharp BDP profile

The information you requested is below

ffmpeg version N-33093-gb4483a5, Copyright (c) 2000-2011 the FFmpeg developers
built on Sep 29 2011 14:54:32 with gcc 4.4.2
Input #0, matroska,webm, from 'C:\Video\Streaming\Independence.Day.1996.1080p.Bl uRay.DTS.x264-hV.mkv':
Duration: 02:24:47.68, start: 0.000000, bitrate: 12512 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x816, SAR 1:1 DAR 40:17, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 1536 kb/s (default)
Stream #0:2(eng): Subtitle: text
At least one output file must be specified


---> DB Level Info: 41, 100
---> Frame rate: 23.98
---> Aspect ratio: 40:17


ffmpeg version N-33093-gb4483a5, Copyright (c) 2000-2011 the FFmpeg developers
built on Sep 29 2011 14:54:32 with gcc 4.4.2

Seems stream 0 codec frame rate differs from container frame rate: 47.95 (500000/10427) -> 23.98 (24000/1001)
Input #0, matroska,webm, from 'C:\Video\Streaming\Black Hawk Down 1080p BDRip[ x264 - dts - mkv ] (oan).mkv':
Duration: 02:24:19.65, start: 0.000000, bitrate: 5402 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : Black Hawk Down..
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 1536 kb/s (default)
Metadata:
title : Enjoy..
At least one output file must be specified


---> DB Level Info: 40, 100
---> Frame rate: 23.98
---> Aspect ratio: 16:9

[Paul]

Can you please update to v2.4.5 and see if that works better? If it doesn't, please enable logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing one of those failing files and once it fails, stop the server and send in the logs.

[pagenslave]

The update to the latest release did not work

I have attached the log file

Regards

Craig

[Paul]

Craig,

Thanks for the logs, but it appears you didn't stop the server before zipping the logs, thus they are cut-off. They don't actually show you browsing to an MKV file and trying to play it. Can you please re-do the logs and send them in to support (don't post them here) and we'll sort this out.