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Thread: Unable to Browse Photos

  1. #1

    Default Unable to Browse Photos

    I have a Panasonic TX-P50G20. It only seems to be able to view pictures which have been reduced in size. Ones straight from my camera which are 3008 x 2000 cannot be viewed. Is there a patch to resolve this?
    Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Do you get any specific error from the TV? Please check that the photos are not progressive jpeg.

    If you wish, please send one such photo to support and we'll test it here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
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  3. #3

    Default

    Dennis, thanks. I get the mess "Fine not supported". I am not sure how to check if it is a "progressive" jpeg. I have just emailed a sample jpeg for you to try.

    Thanks

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    Thanks for the file - I'll get back to you via e-mail.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,647

    Default

    We just responded to you via e-mail as well. Panasonic Plasma/LCD TVs do not support progressive JPEGs. Make sure when you save your images that you do not choose progressive as the compression option. Check your image editor help for more information how to do this. We loaded your photo into an image editor (Adobe Photoshop) and saved it with no progressive compression and the photo displayed perfectly on our Panasonic TVs here.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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