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Thread: Buying / Personal Info / Privacy / PayPal Alternative?

  1. #1
    Join Date
    Dec 2011

    Default Buying / Personal Info / Privacy / PayPal Alternative?

    I tried your software Mezzmo. I liked it. It solved issues many other just failed.
    I'll be honest, I rarely buy any software, we all know there are ways around paying for anything in the internet, but Mezzmo is definitively worth the $29.95.

    When I was finally ready to purchase a license, I went through your checkout process only to realize that there is no way to proceed without me having to give you my First Name, Last Name, Email Address & Full Address.
    Those are REQUIRED fields to continue through checkout, and I see no other way to proceed unless I provide you those details.

    As much as I like your software I value my privacy more.
    For a single License Product Code, I'm not giving out my physical address, to anyone.
    Specially since I won't be using a credit card, which would be the only reason I see you might need this info. BUT in a PayPal transaction I know for a fact that PayPal allows transactions though their checkout process where the seller gets their payment and the buyer's personal details remain only with PayPal. When I say your PayPal logo, I thought I was going to be able to use PayPal's checkout. It was disappointing to not be able to go through.

    Now, I know you can, and will probably say you have super tight, incredible, great privacy terms and policy, and my info will not be sold, and blah, blah, blah; or that it is all handled by eSellerRate (your processor) and they have their own awesome super tight, incredible privacy policy. I still don't find it necessary.

    Yes, I could just lie and put fake details, but that will not fix the problem with your check out process.
    I really want to support your product, and I hope you fix your checkout process in the future and provide an alternative to those users concern about their privacy.

  2. #2
    Join Date
    Nov 2007
    Melbourne, Australia


    Thanks for the feedback. We use a third-party e-commerce company called eSellerate and they require that this information is supplied. We cannot alter their requirements.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at
    Wiki: User Guides & Reference Manual at

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