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Thread: format error

  1. #1
    Join Date
    Dec 2011
    Posts
    1

    Default format error

    I have a trial subscription to MEZZMO and a DENON AVR-3312CI. When I attempt to play my itunes I get "format error" message on my AVR. SOLUTION?

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,612

    Default

    It could be that some of your purchased iTunes music files are protected and have DRM (digital rights management). Can you post the FFmpeg information for one of the files that does not play? To do this, right-click on the file in Mezzmo and click 'Get FFmpeg Information'. Post the FFmpeg information here or send us an email at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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