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Thread: can't install recent version, can't uninstall older version

  1. #1
    Join Date
    Jan 2012
    Posts
    1

    Default can't install recent version, can't uninstall older version

    Hi,

    I was on the 15 day trial, but didn't have time to use it, though it installed fine. Then I got an extension to use it, and saw there was a more recent version. I tried uninstalling the previous one, and nothing happened. Install shield just hung. So I deleted the program folder and disabled the service, and did a registry clean, then tried to reinstall -- the installer hangs again. I'd like to try your software, but this is pretty frustrating -- can you help? I'm running Win7-64...
    Thanks

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,539

    Default

    Do you get any screen from the installer at all? Can you please send a screenshot of the last screen you get to support?

    Are you running the installer as an admin or a limited user?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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