mezzmo 2.5 and Samsung d7000

[goingmad]

hi guys

sorry if this has been asked before but mezzmo keeps crashing when I try to start building the mezzmo library. I'm.trying to add folders from my D drive. and it stops responding.

so I can't view by folder on the tv.

I've a quadcore 6 gig win 7 x64 laptop

any ideas

thanks Keith

[martin3]

I have the same problem, the Mezzo UI crashes very often.
I have a hexacore 6GB Win7 x64 machine - Is Mezzmo supposed to work on 64bit at all?

[goingmad]

I'm not sure...

can any1 shed sonera light on whether it works with x64

thanks Keith

[Rainey]

I had a folder that did this also.

I found out that one of the files had an issue. It was either the file-name had special charters or it had a space in the name just before the .xxx extension.
I don't remember what pointed me to the file-name but i think i seen something in the logs.

Rainey

[goingmad]

It crashes when I click on any drive but my c drive

thanks Keith

[Paul]

The best way to isolate a crash is to enable logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then reproduce the crash and send the logs to support. This will either help us pinpoint a file that causes a crash (in most cases we can't read information from it properly) or show something else going wrong.

[Althalus]

Mine is currently working on Win 7 64 Bit. I had the same issue. If you have a large library its best to leave it for a while, it does recover on its own after some time.

[martin3]

I have now sent logs to the support.
I doubt that it got anything to do with file formats, even if I have an empty library folder mezzmo UI crashes alot. It even crashes when closes the Mezzmo UI, or if I use the "maintain library" function :-(

[Paul]

Thanks for the logs - we'll get back to you via e-mail.