Panasonic Viera (2011) Audio problems with Version 2.5

[rwadowsky]

After updating to Version 2.5 I am having problems with the audio. It appears to be related to the digital output from the TV to my Bose home theater system. Audio will play from the TV speakers but not the Bose system on some files, mostly MP4 files, when actually viewing film. The strange thing is all files appear to play through Bose system when in preview screen. This problem developed after upgrading to Version 2.5 as all files played previously. Additionally, music files play through Bose system without a problems.

[Paul]

Can you please right-click on one of those files and post the output of the "Get FFmpeg Information" command? I'd like to check whether the file is sent natively or being transcoded. Also, please confirm that you are using the "Panasonic Viera (2011 models)" device profile, as per the Media Devices dialog.

[rwadowsky]

I checked again today and all file types have the same playback problems, except for music files. I am using the "Panasonic Viera (2011 models, NTSC)" profile.
Here is FFmpeg infromation of all three file types

AVI
ffmpeg version N-36036-ga40f43d, Copyright (c) 2000-2011 the FFmpeg developers
built on Dec 22 2011 13:44:49 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/media/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/dennis/cc/include --extra-ldflags=-L/home/dennis/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 32. 0 / 51. 32. 0
libavcodec 53. 46. 1 / 53. 46. 1
libavformat 53. 27. 0 / 53. 27. 0
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 53. 0 / 2. 53. 0
libswscale 2. 1. 0 / 2. 1. 0
[mpeg4 @ 00308bc0] Invalid and inefficient vfw-avi packed B frames detected

Seems stream 0 codec frame rate differs from container frame rate: 23.98 (65535/2733) -> 23.98 (2997/125)
Input #0, avi, from 'F:\Videos\1a Kids Movies\Alvin and The Chipmunks\arw-avc.dvdrip.xvid.avi':
Metadata:
encoder : VirtualDubMod 1.5.10.2 (build 2540/release)
Duration: 01:31:11.30, start: 0.000000, bitrate: 1076 kb/s
Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 624x336 [SAR 1:1 DAR 13:7], 23.98 tbr, 23.98 tbn, 23.98 tbc
Stream #0:1: Audio: mp3 (U[0][0][0] / 0x0055), 48000 Hz, stereo, s16, 32 kb/s
At least one output file must be specified


---> DB Level Info: 5, 15
---> Frame rate: 23.98
---> Aspect ratio: 13:7

M4V
ffmpeg version N-36036-ga40f43d, Copyright (c) 2000-2011 the FFmpeg developers
built on Dec 22 2011 13:44:49 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/media/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/dennis/cc/include --extra-ldflags=-L/home/dennis/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 32. 0 / 51. 32. 0
libavcodec 53. 46. 1 / 53. 46. 1
libavformat 53. 27. 0 / 53. 27. 0
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 53. 0 / 2. 53. 0
libswscale 2. 1. 0 / 2. 1. 0

Seems stream 1 codec frame rate differs from container frame rate: 5000.00 (5000/1) -> 25.00 (25/1)
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'C:\Users\Ron Sue Wadowsky\Music\iTunes\iTunes Media\Music\The Beatles\Abbey Road\18 Abbey Road (Documentary).m4v':
Metadata:
major_brand : M4V
minor_version : 0
compatible_brands: M4V mp42isom
creation_time : 2010-10-29 20:59:52
title : Abbey Road (Documentary)
artist : The Beatles
album_artist : The Beatles
album : Abbey Road
genre : Rock
track : 18
gapless_playback: 0
date : 2010-11-16T08:00:00Z
media_type : 6
Duration: 00:03:52.01, start: 0.000000, bitrate: 1790 kb/s
Stream #0:0(eng): Audio: aac (mp4a / 0x6134706D), 44100 Hz, stereo, s16, 242 kb/s
Metadata:
creation_time : 2010-10-29 21:11:07
handler_name :
Stream #0:1(eng): Video: h264 (Constrained Baseline) (avc1 / 0x31637661), yuv420p, 640x480, 1506 kb/s, 25 fps, 25 tbr, 2500 tbn, 5k tbc
Metadata:
creation_time : 2010-10-29 21:11:07
handler_name :
Stream #0:2(eng): Data: none (tmcd / 0x64636D74)
Metadata:
creation_time : 2010-10-29 21:11:12
handler_name :
At least one output file must be specified


---> DB Level Info: 30, 578
---> Frame rate: 25.00
---> Aspect ratio:

MKV
ffmpeg version N-36036-ga40f43d, Copyright (c) 2000-2011 the FFmpeg developers
built on Dec 22 2011 13:44:49 with gcc 4.6.2
configuration: --enable-memalign-hack --arch=x86 --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --enable-static --disable-shared --enable-zlib --disable-postproc --prefix=/media/ffmpeg --enable-libmp3lame --enable-libx264 --enable-gpl --extra-libs='-lx264 -lpthread' --enable-runtime-cpudetect --extra-cflags=-I/home/dennis/cc/include --extra-ldflags=-L/home/dennis/cc/lib --pkg-config=pkg-config --disable-w32threads
libavutil 51. 32. 0 / 51. 32. 0
libavcodec 53. 46. 1 / 53. 46. 1
libavformat 53. 27. 0 / 53. 27. 0
libavdevice 53. 4. 0 / 53. 4. 0
libavfilter 2. 53. 0 / 2. 53. 0
libswscale 2. 1. 0 / 2. 1. 0
Input #0, matroska,webm, from 'H:\Movies 2\A Christmas Carol (2009)\A.Christmas.Carol.2009.720p.Bluray.X264-DIMENSION.mkv':
Duration: 01:35:48.78, start: 0.000000, bitrate: 6533 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x528, SAR 1:1 DAR 80:33, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), s16, 1536 kb/s (default)
Stream #0:2(eng): Subtitle: text (default)
At least one output file must be specified


---> DB Level Info: 31, 100
---> Frame rate: 23.98
---> Aspect ratio: 80:33

[Paul]

Thanks for the file info. All of those files need to be transcoded and I guess that's where audio loses sync. Can you please open a support ticket and I'll send you an updated device profile to try.