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Thread: xbox 360 unsupported format / wont play

  1. #1

    Default xbox 360 unsupported format / wont play

    Hi

    Wonder if anyone can help

    Currently trying to play an mkv with ac3 but I'm getting unsupported format when I Try and play via my xbox 360... transcoding is on (limit to 2gb) and I'm using latest ffmpeg. I dont really want to "pre-transcode", Just transcode on the fly. I have the network wired into 1gb switches, I run on a i7-2600 sandybridge with 16gb ram and a decent 4gb video card, so it can handle anything I throw at it.

    Running latest ffmpeg, transcoding is on and set at normal priority on the latest mezzmo, profiles are set to xbox 360

    any help appreciated.

    Media Info

    Format : Matroska
    Format version : Version 2
    File size : 3.48 GiB
    Duration : 2h 40mn
    Overall bit rate : 3 938 Kbps
    Writing application : mkvmerge v5.3.0 ('I could have danced') built on Feb 9 2012 10:38:07
    Writing library : libebml v1.2.3 + libmatroska v1.3.0

    Video
    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : High@L4.1
    Format settings, CABAC : Yes
    Format settings, ReFrames : 8 frames
    Codec ID : V_MPEG4/ISO/AVC
    Bit rate : 3 487 Kbps
    Width : 1 280 pixels
    Height : 720 pixels
    Display aspect ratio : 16:9
    Frame rate : 23.976 fps
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.158
    Stream size : 3.01 GiB (87%)
    Title : Vid_1
    Writing library : x264 core 120 r2164 da19765
    Encoding settings : cabac=1 / ref=8 / deblock=1:-2:-2 / analyse=0x3:0x133 / me=umh / subme=9 / psy=1 / psy_rd=1.25:0.15 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-4 / threads=6 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=48 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=1 / bitrate=3487 / ratetol=1.5 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.50
    Language : English
    Default : Yes
    Forced : No
    Color primaries : BT.709-5, BT.1361, IEC 61966-2-4, SMPTE RP177
    Transfer characteristics : BT.709-5, BT.1361
    Matrix coefficients : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

    Audio
    Format AC-3
    Format/Info : Audio Coding 3
    Mode extension : CM (complete main)
    Codec ID : A_AC3
    Bit rate mode : Constant
    Bit rate : 448 Kbps
    Channel(s) : 6 channels
    Channel positions : Front: L C R, Side: L R, LFE
    Sampling rate : 48.0 KHz
    Bit depth : 16 bits
    Compression mode : Lossy
    Stream size : 405 MiB (11%)
    Title : Au_0
    Language : English
    Default : Yes
    Forced : No
    Last edited by white westie; 02-25-2012 at 04:27 AM.

  2. #2
    Join Date
    Jul 2010
    Location
    California, USA
    Posts
    195

    Default

    Xbox 360 supports video files in Windows Media Video (WMV) format, ASP, H.264 and MPEG-4 media in .mp4 format. Sounds like it is the container format messing it up. Try saving it as an mp4.

  3. #3

    Default

    Thanks for the reply,

    To be honest, I purchased Mezzmo thinking it would take care of all the on-the-fly transcoding anyway, hence the profiles, etc?

    I was hoping not to have to re-transcode my files to mp4, any other ideas, apart from that ?

    thanks in advance for any help

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Yes, Mezzmo should transcode on-the-fly for you.

    Please enable logging (see this thread: http://forum.conceiva.com/showthread...nostic-logging) then try playing that file again and once it fails, stop the server and send the logs to support. We'll check transcoding (perhaps it fails?) and streaming and see what's going on.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
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    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    thanks for the reply it looks like the ffmpeg file is missing from looking at the logs. Where would I get this from and install it to? (weird how it's gone!)

    (I thought it worked previously so could be as I also updated my shark 007 codec pack recently, so perhaps shark007 removed it?)

    249 - Feb 27 10:36:02.934 - ERROR> Transcoder: C:\Program Files (x86)\Conceiva\Mezzmo\ffmpeg.exe DOES NOT EXIST
    250 - Feb 27 10:36:02.934 - WARN > Transcoder: Disabled
    251 - Feb 27 10:36:02.934 - ERROR> Transcoder: NO CURRENT CONTAINER! (1488)

    252 - Feb 27 10:36:02.939 - ERROR> Transcoder: C:\Program Files (x86)\Conceiva\Mezzmo\ffmpeg.exe DOES NOT EXIST

    253 - Feb 27 10:36:02.939 - WARN > Transcoder: Disabled

    254 - Feb 27 10:36:02.939 - ERROR> Transcoder: NO CURRENT CONTAINER! (1488)

    255 - Feb 27 10:36:02.944 - ERROR> Transcoder: C:\Program Files (x86)\Conceiva\Mezzmo\ffmpeg.exe DOES NOT EXIST

    256 - Feb 27 10:36:02.944 - WARN > Transcoder: Disabled

    257 - Feb 27 10:36:02.944 - ERROR> Transcoder: NO CURRENT CONTAINER! (1488)

    258 - Feb 27 10:36:04.204 - ERROR> Transcoder: C:\Program Files (x86)\Conceiva\Mezzmo\ffmpeg.exe DOES

  6. #6

    Default

    Found it, looks like my AV From F-secure had decided it was malicious, I've added to the ignore log now and it is transcoding away again - thanks for the reply and help I appreciate it

    -- Final Question - I've noticed there is a newer version of ffmpeg, is it ok to update to 0.10 which they say is a major change or is it best to stick with whats on at the moment?

    Many thanks again

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    I'm glad you've sorted it out. The new version of FFmpeg has changed some command-line parameters, so it won't work with current Mezzmo. We already have the newest build here in-house and have adjusted Mezzmo to work with it, so it'll be part of next Mezzmo minor update (due out soon).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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