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Thread: samsung model LA32D550 problems

  1. #1

    Red face samsung model LA32D550 problems

    hi mezzmo team,

    really thank you for your software that i loved it so much

    i baught samsung tv model LA32D550 and it's clear it's Samsung D device

    i installed your software and mezzmo identifies the tv as samsung D profile ok?
    after that all the native formats worked well like avi,mkv,mp4 and the other format didn't worked at all that need to be transcoded like rmvb,3gp and others the tv displays error format not supported.

    i began my tests and changed the profile to samsung BDP and restarted the server eveything works like a charm even the transcoded formats worked well but the problem is every transcoded movie works for about 1 or 2 minutes maximus after that it transfer to the next movie in the folder and if there isn't any other movie it exits to the main screen.

    i beagn to comapre the two profiles samsung d and samsung bdp and found that bdp profile transcode to mkv while the other transcode to mpg that
    i changed some things in the d profile to make it to transcode to mkv and then everything works but as preivous it cuts after 1 or 2 minutes
    after that i made another changes to change other code like ac3 or mp3 or aac for audio and for video mp4 or h264 but this leads to the same result all formats worked but it stops playing after 1 or 2 minutes


    please all i need now is:
    1- solution for the problem of stopping movies after some time may be by changing to another profile.

    2-while testing ff and rewending didn't work for all the transcoded movies but works for avi and mkv only so if it can be available how to transcode to avi i have tried really but nothing appear on the screen by changing in the profile making the avi container the default but it didn't work
    iam sorry my message is very big but i know mezzmo people are very cooperative with others.

    thanks in adavance.

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
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    Default

    Hi,

    Perhaps transcoding is not fast enough for real-time playback. What sort of CPU and how much RAM do you have?

    We have an updated device profile for the D-series that I can send you to try - just open a support ticket mentioning this thread and I'll send it to you.

    Skipping (FF/REW) may be disabled for transcoded files, but once the file is fully transcoded, it should be possible to skip through it (provided the firmware doesn't stop that).

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
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  3. #3

    Default

    thank you so much Dennis for quick response but there is 8 hours difference between us
    regarding my issue my processor is core 2 quad and i have 2 gigabyte ram
    i don't think my computer is the reason because samsung allshare program working fine and no shuttering except it can't play flv and some other formats
    but it can play all native formats like avi,mkv,mp4 and also transcode rmvb and i can ff and rewind in rmvb this is bonus but no other formats
    and how i open support ticket please?
    thanks in advance

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    To open a support ticket please see this page: http://www.conceiva.com/support/default.asp

    If Samsung's software can play those files, it means they don't need transcoding. In that case we need to find a suitable device profile for you. Perhaps you can go back to using "Samsung D" and I'll send you a modification of that to enable transcoding to MKV.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5

    Default

    thank you Dennis but there is something strange my tv can't play rmvb natively but samsung allshare play it very flawlessly and with ff/rewind
    so the problem is not the samsung allshare
    i asked my self what is the format that samsung uses to transcode the unsupported movied
    so thank you and i will send you the support ticket
    my ticket d is 23305

  6. #6
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Strange, because as far as I know, the AllShare doesn't transcode. If you turn transcoding off in Mezzmo, do those RMVB files play by any chance?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  7. #7

    Default

    if i turn off transcoding in mezzmo or any other server rmvb files will not play and the message err unsupported format displayed.
    but in samsung allshare rmvb works very good and with all the features like skipping to some time and also ff/rew
    i don't know why, and this only for rmvb files but not to any other format like flv it can't play

  8. #8

    Default

    by the way please don't forget to send my the updated profile

  9. #9
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,642

    Default

    Can you please tell me which version of Samsung's AllShare you are using?

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  10. #10

    Default

    the latest version on their site
    if you can analyze the output format after transcoding i think it will be bonus to all samsung owners

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