Mezzmo "cannot read file" for avi movies

[damienb]

Hi, Im a new mezzmo user (great product btw) and I was recently having problems with certain movies repeating the same scene over and over. I read about transcoding files; and this seemed to do the trick. However since I've done this, Mezzmo can no longer read .avi files.

I'm using a Panasonic VIERA TC-P55GT30. Any help/input is GREATLY appreciated. Thanks

***update- the transcoding didnt work. I still have some files that repeat the same scene over and over. For whatever reason; I've made the situation worse now not being able to play AVI files to boot.