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Thread: Transcoding MKV files.

  1. #1

    Angry Transcoding MKV files.

    Greetings,
    I've been running Mezzmo for several months now, no issues playing/transcoding any file type on my PS3, or my Sony BD media player until two days ago. On my PS3 I noticed that several files were marked as unsupported data, when they had previously not been so. When I looked at the files, they are all MKV format, and when I looked further I found that all MKV files were showing the same. I thought it was just with the PS3, but when I tried it on my BD Media player it wouldn't even show the files in the list, when I know it would see them before.

    The files don't appear to be corrupt at all, they are fully playable on my computer. I've played with the profiles for the PS3, cleared transcoding cache, and ensured the FFmpeg is up to date. I've also restarted the server and restarted my computer all with no change. It appears Mezzmo will no longer transcode MKV files.

    Any ideas what could be going on here?

    Thanks,

  2. #2
    Join Date
    Sep 2009
    Posts
    2,434

    Default

    Hi,
    check to make sure that in "Device Settings" of your Media Device in Mezzmo you have "Transcode incompatible media files so that they can be played on the device" checked, if this is unchecked then that will be why you cannot play your files. If the box is checked and you are using the correct profile for your device, enable diagnostic logging and send your logs to support@conceiva.com. To enable diagnostic logging see http://forum.conceiva.com/showthread...nostic-logging

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3

    Default

    I just sent in a zip file containing a fresh set of logs generated while navigating to a MKV file and attempting to play one of the files that are now showing as unsupported.

  4. #4
    Join Date
    Sep 2009
    Posts
    2,434

    Default

    Hi,
    we got your logs and we can see that you have transcoding turned off for all connected devices in your transcoding settings, to renable this go to the "Media Server" in Mezzmo and select "Transcoding Settings...", ensure that “Turn off transcoding for all connected devices” is unchecked then try streaming your files again.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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