Results 1 to 5 of 5

Thread: Transcoding srt subtitles

  1. #1
    Join Date
    Apr 2012
    Posts
    2

    Default Transcoding srt subtitles

    Hey!

    I have a Samsung TV (6 series LE37B650T2), and i cant get subtitles (.srt) to work with Mezzmo

    I have tried several videos (with mkv containers) and subtitles (all srt)-

    i can see some lines from the srt show up at the beginning of playback (so fast i cant read it..) and then after some seconds no subtitles are displayed for the rest of the playback.

    This must be a transcoding issue, beacause if i turn off transcoding for all devices in "Transcoding Settings" in Mezzmo, there are no problems with the subtitle..

    Is there anything i can do to fix this or troubleshoot the problem?

    Thanx for any advice :P

  2. #2
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    The current version of Mezzmo (v2.5) does not transcode (or touch) your external subtitle files (.SRT, .SUB, .SMI) so I don't think it should be related to transcoding. Mezzmo simply delivers the matching .SRT file to your TV and it is up to your TV to display the subtitles. Often when subtitles appear wrong on your TV, it is due to a badly formed SRT file, or an incompatible SRT file that is causing the problem (e.g. encoding of the SRT). My suggestion would be to try another SRT file as a test (just rename another SRT file to have the same filename as the video - e.g. inception.mkv and inception.srt).

    Let me know how you go. If you still suspect it is related to transcoding, then we will need to see a set of logs when you stream a file with a matching .SRT file. Please turn on logging (see http://forum.conceiva.com/showthread...nostic-logging) and then stream the file. After it fails to display the subs, stop your Mezzmo server and exit Mezzmo. Zip up the logs and send them to us at support [at] conceiva [dot] com.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  3. #3
    Join Date
    Apr 2012
    Posts
    2

    Default

    Thanks for the fast reply!

    First of all, i have tested several subtitles files (as posted originally) with the same result.

    Most importantly, the same subtitle file (and video), wich do not work in normal mode, works perfect when i turn off transcoding!

    so something must be different for my TV when transcoding is turned off.

    Here is the log in normal mode (subtitle does not display correct): http://bit.ly/JN0L9l

    I also made a log with the same subtilefile/video with transcoding turned off (subtitle works): http://bit.ly/KqrCUk

    i'll send the logs to your email as well
    Last edited by mats; 05-01-2012 at 05:00 AM.

  4. #4
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    OK - thanks for the logs. We'll get back to you after we analyze them.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We've analyzed your logs and reproduced your issue with our Samsung B-series TV. The firmware in Samsung B-series TVs is quite poor with regards handling subtitles since it is not able to display subtitles for files that are transcoding on-the-fly. This issue did not occur for displaying subtitles on Samsung C-series or D-series TVs.

    We did found one issue in Mezzmo during our testing and will fix it in an upcoming version. This will help display subtitles on Samsung B-series TVs when a file has been completely transcoded.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

Similar Threads

  1. .sup subtitles ?
    By erimads in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 07-07-2013, 10:57 AM
  2. .sup subtitles ?
    By erimads in forum DownloadStudio Questions and Support
    Replies: 0
    Last Post: 02-12-2012, 11:46 PM
  3. No subtitles on the TV :(
    By d_singe in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 12-06-2011, 12:32 AM
  4. no subtitles support on PS3?
    By Daeron in forum Mezzmo Questions and Support
    Replies: 5
    Last Post: 04-11-2011, 11:08 AM
  5. .MKV no subtitles
    By Pho shizzle in forum Mezzmo Questions and Support
    Replies: 3
    Last Post: 06-25-2010, 12:09 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •