Device Profile for Dish Network Hopper and Joeys

[Peter]

Hi James,
we have removed support for the mkv container from the device profile and added an upper limit (level="41") on the MP4 container with h264 to try and improve streaming with your MP4 HD files. We have sent you a link for the updated device profile. If the pixelation of your MP4 HD files continues can you please send us the FFmpeg information of the file by right-clicking the file in Mezzmo and choosing 'Get FFmpeg Information..' then click 'Copy to Clipboard' in the dialog that appears and paste the contents into an email to support at conceiva.com so that we can investigate further.

Regarding the third issue, AVI (Divx/Xvid) files, it is not possible currently to select the transcoding format based upon the container, so we cannot use the device profile to make AVI files transcode to mpeg2video when the preffered transcoding format is set to MP4. We may introduce this capability into a future version of Mezzmo but until that time you can pre-transcode your standard def files to mpeg2video by right-clicking the file in Mezzmo and choosing 'Pre-transcode Files...', then check the box next to your device and click 'Choose Formats...' then select to transcode to mpeg.

[KYWalker]

I would like to test out the new profile as well. I have created my own that only transcodes the DTS to DD and leaves the H264 Video, but I am getting a bit of pixelation.
Thanks

[Paul]

Contact us at support [at] conceiva [dot] com and we'll provide the current device profile that we are working on.

[Peter]

The Dish Hopper device profile has been included in the Mezzmo 2.6 release.

[tropez]

The Dish Hopper device profile has been included in the Mezzmo 2.6 release.

I just upgraded, the new profile for Hopper/Joey is dog slow. I could not get a movie to play due to it transcoding at 42FPS. When I changed back to using Generic Device (NTSC) movies pretty much would play instantly and at 100+ FPS transcode speed. They look great. All of my movies are encoded using Handbrake's AppleTV or AppleTV 2 presets. FYI.

[KYWalker]

When using the new Dish Hopper/Joey profile, I can't get any MKV/DTS files to play at all. If I change the profile to not encode to MP4 but instead to MPEG2, it works. I would still rather play MKV files direct, but the macroblocking/pixelation is horrendous.

[Paul]

tropez: Thanks for the tip regarding using the Generic Device (NTSC) profile.

KYWalker: Can you try the Generic Device (NTSC) device profile and see if it works OK for you? If it does work better, then it suggests that MPEG-2 is the better preferred encoding format to deliver to the device rather than MP4. It true, then we will modify the Dish Hopper device profile for all users. Let us know your findings.