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Thread: Mezzmo 2.6.1.0 always crashes when trying to "Maintain Library"??

  1. #1
    Join Date
    May 2012
    Location
    Manchester, UK
    Posts
    3

    Post Mezzmo 2.6.1.0 always crashes when trying to "Maintain Library"??

    Hello all,

    I am new here so sorry if this has been asked before but I did search and couldn't find a post with same error.

    I'm using the trial version of Mezzmo and will probably buy, as it does about 90% of what I need (won't display .srt subtitles to my Sony Bravia tv but I think I've read it will be supported in a later release) so...the only problem I'm having up to now is whenever I try to update by clicking the "Maintain Library" button it goes through the process and then crashes right at the end!

    It then displays a crash dump zip file and asks me to send to support email, but as the .zip is over 45mb in size that doesn't work. I've uninstalled and reinstalled and this same error keeps repeating.

    Any ideas? I would appreciate it, thanks.

    PC: Windows 7 Ultimate x64
    AMD Phenom II x6 1100T cpu
    16GB Kingston DDR3 ram
    1GB GeForce 9500 GT graphics card
    60GB SSD (operating system & programs)
    1TB Sata hard drive (data and video etc)
    Last edited by DanManchesterUK; 05-25-2012 at 02:07 AM. Reason: added pc specs

  2. #2
    Join Date
    May 2012
    Location
    Montreal
    Posts
    2

    Default

    Same here

    4 emails sent to support with dump files, still no answer

    Windows 7 Ultimate
    Intel Core 7
    16 Gb of RAM
    2GB GeForce video card
    120 Gb SSD
    6 2T HDD
    Sony KDL60NX810 over hard wired network

  3. #3
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    We do have a patch available that fixes the crash during Maintain Library. Please contact us at support [at] conceiva [dot] com & we'll send you the patch details.

    Iceman: We respond to all support inquiries within 24 hours, so please check your spam folder or spam settings (to make sure 'conceiva.com' domain emails can reach you). Please send us another email to support [at] conceiva [dot] com and I will make sure you get the patch immediately.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  4. #4
    Join Date
    May 2012
    Location
    Manchester, UK
    Posts
    3

    Default

    Many thanks for the reply Paul.

    I've now emailed support for the patch.

    Regards

    Dan

  5. #5
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Hi Dan, Got your email and sent you patch details. Let us know how you go.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

  6. #6
    Join Date
    May 2012
    Location
    Manchester, UK
    Posts
    3

    Default

    Thanks, I tried the patch and it didn't work - same thing, still crashed. But...got an auto update message to 2.6.2 which I did and the Maintain Library error has now vanished! So, life is good again

  7. #7
    Join Date
    Nov 2007
    Location
    Melbourne, Australia
    Posts
    11,616

    Default

    Glad you are up and running with Mezzmo v2.6.2. Let us know if you have any further problems.

    Mezzmo Android: Install it on your tablet, smartphone, Android TV or Amazon Fire to browse and stream files from your Mezzmo library to all your devices. Full details at http://www.conceiva.com/products/mez...mo_android.asp
    Mezzmo for Kodi Add-on: Install it into Kodi to stream files from your Mezzmo library directly in Kodi. Full details at http://www.mezzmo.com/wiki/doku.php?...odi_user_guide
    Mezzmo for Roku App: Install it onto your Roku to stream files from your Mezzmo library. Full details at http://www.mezzmo.com/wiki/doku.php?...oku_user_guide
    Wiki: User Guides & Reference Manual at http://www.mezzmo.com/wiki
    Facebook: http://www.facebook.com/Mezzmo.DLNA.Server
    Twitter: https://twitter.com/conceiva_mezzmo
    Web: http://www.mezzmo.com

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